Granicus Communications STAGE Environment scheduled maintenance: August 11th, 10:00 am - 2:00 PM CT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 2026 - 09:00 MDT
Scheduled - Beginning at 10 AM Central Time on Tuesday, August 11th, Granicus technical teams will be performing maintenance affecting our Granicus Communications STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.

Planned System Maintenance Dates/Times:
• Tuesday, August 11th (10:00 AM - 2:00 PM CT)
Aug 11, 2026 09:00-13:00 MDT

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Under Maintenance
Communications Cloud Operational
Communications Cloud - Stage Under Maintenance
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Under Maintenance
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - ANZ Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
Swagit Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GovQA Release 26.8 Aug 13, 2026 20:30-22:30 MDT

The GovQA 26.8 Release will be pushed to production.
Posted on Aug 10, 2026 - 08:02 MDT

govMeetings Standard Monthly Maintenance Aug 21, 2026 22:00 - Aug 22, 2026 04:00 MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Posted on Aug 11, 2026 - 11:31 MDT

Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, August 23, 2026 - 12 AM CDT Aug 22, 2026 23:00 - Aug 23, 2026 03:00 MDT

Beginning at 12 AM Central Time on Sunday, August 23, 2026, Granicus technical teams will be performing maintenance affecting our Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, August 23 (12:00 AM - 4:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on Aug 10, 2026 - 15:18 MDT

Aug 11, 2026

Unresolved incident: Granicus Communications STAGE Environment scheduled maintenance: August 11th, 10:00 am - 2:00 PM CT.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

govService Release 583 - 6th August 2026 (US)
Completed - The scheduled maintenance has been completed.
Aug 6, 05:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 01:00 MDT
Scheduled - Release 583 will apply essential updates to the govService platform for all US customers on Thursday, 6th August 2026

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release583-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jul 27, 06:12 MDT

Aug 5, 2026

Granicus Issue Notification: Indigov CRM - US House
Resolved - The connectivity issue affecting the Indigov 2.0 House Production environment has been resolved, and service has been restored. We are continuing to monitor the environment to ensure stability.

We apologise for any inconvenience caused and thank you for your patience while our teams worked to restore service.
Aug 5, 05:54 MDT
Update - We are currently investigating a connectivity issue affecting the Indigov 2.0 House Production environment. Some users may experience intermittent access disruptions. Our team is actively working to restore full functionality and will provide updates as they become available.
Aug 4, 23:38 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting Indigov CRM - US House. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

Product: Indigov CRM - US House

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Aug 4, 22:56 MDT

Aug 4, 2026

Aug 3, 2026

Host Compliance Release #17 2026
Completed - The scheduled maintenance has been completed.
Aug 3, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 23:30 MDT
Scheduled - Granicus technical teams will be implementing Release #17 in the production environment on 2nd August 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 4 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Jul 30, 06:49 MDT

Aug 2, 2026

Aug 1, 2026

govMeetings Standard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 04:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 22:00 MDT
Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Jul 17, 14:44 MDT
govQA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 22:01 MDT
Scheduled - Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Jul 17, 14:57 MDT

Jul 31, 2026

govMeetings InSite
Resolved - Granicus Engineering has completed its investigation into the intermittent issue impacting govMeetings InSite where some users received a "This document has been removed" message when accessing agendas, agenda packets, attachments, and supporting documents.

Based on recent validation and monitoring, the issue is no longer being reproduced across previously affected sites and documents. Any remaining isolated document access issues appear unrelated to the broader incident and will be addressed separately as needed.

We appreciate your patience while our teams worked through this issue and apologize for any inconvenience caused.
Jul 31, 21:18 MDT
Identified - Granicus Engineering continues to actively work on resolving the intermittent issue impacting InSite where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, attachments, and supporting documents.

Since our last update, the team has made progress in identifying contributing factors and our engineering team remains engaged and we will continue to provide updates as we make further progress. We sincerely apologize for the inconvenience.. We understand the impact this has on public access to meeting materials and appreciate your patience as we work toward a permanent resolution.

In the meantime, affected users can restore access by clearing their browser cache and fully restarting their browser. If the issue reoccurs, repeating this step should allow temporary access. We also recommend using Firefox as an alternative browser, which has not been impacted by this issue.
Jul 30, 10:04 MDT
Update - Granicus Engineering continues to investigate intermittent issues impacting InSite where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, attachments, and supporting documents.

During the investigation, the team reviewed application, browser, and infrastructure activity and implemented mitigations targeting elevated automated traffic patterns observed on affected endpoints. While some users have reported improved results, the issue remains intermittent and additional reports are still being received.

As a temporary workaround, affected users may be able to restore access by clearing their browser cache and restarting their browser. Granicus Engineering continues to actively investigate the root cause and monitor platform behavior.

Further updates will be provided as they become available.
Jul 29, 17:06 MDT
Investigating - Granicus Engineering is currently investigating an issue impacting the InSite platform where some users may receive a "This document has been removed" error when attempting to access agendas, agenda packets, and supporting documents. The team is actively working to identify the cause and restore normal functionality. Further updates will be provided as they become available.

Thank you,
Granicus Customer Support
Jul 29, 10:31 MDT
Agenda OE (OneMeeting) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 31, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:00 MDT
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Jul 20, 14:56 MDT

Jul 30, 2026

Granicus Maintenance Notification: govService - SRM - OneView Dynamics Product Release
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:00 MDT
Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.

Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.

For those who have a STAGE environment, we invite you to explore it.

Thank you for your continued support and feedback.
Jul 21, 07:21 MDT
Granicus Maintenance Notification: govService - SRM - OneView EE Product Release
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 19:01 MDT
Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT. No downtime is expected.

Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Jul 16, 09:28 MDT
EngagementHQ Scheduled Maintenance - US
Completed - The scheduled maintenance has been completed.
Jul 30, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 01:30 MDT
Scheduled - On Thursday, 30th July, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:50 MDT
govService Release 583 - 30th July 2026 (UK)
Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 21:30 MDT
Scheduled - Release 583 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 30th July 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release583-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jul 27, 06:09 MDT
EngagementHQ Scheduled Maintenance - CA
Completed - The scheduled maintenance has been completed.
Jul 30, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 23:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 02:48 MDT
Scheduled - On Wednesday, 29th July, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:48 MDT

Jul 29, 2026

EngagementHQ Scheduled Maintenance - UK & EU
Completed - The scheduled maintenance has been completed.
Jul 29, 11:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:30 MDT
Scheduled - On Wednesday, 29th July, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:45 MDT
EngagementHQ Scheduled Maintenance - ANZ
Completed - The scheduled maintenance has been completed.
Jul 29, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 02:27 MDT
Scheduled - On Wednesday, 29th July, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hours maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 29, 02:27 MDT

Jul 28, 2026

Granicus Issue Notification: GovMeetings Swagit
Resolved - Following implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational.

We apologize for the disruption and appreciate your patience and partnership throughout the incident. If you have further questions or require additional support, please contact Granicus Support.
Jul 28, 18:38 MDT
Monitoring - We have implemented a fix for the issue affecting RTMP streaming for certain govMeetings/Swagit customers using BYOD and Zoom integrations. Initial validation indicates that streaming functionality has been restored and services are operating normally.

Our team is continuing to monitor the environment to ensure stability. If you continue to experience issues connecting to your configured streaming endpoints, please contact Support. We apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
Jul 28, 12:17 MDT
Investigating - Granicus Engineering teams are currently investigating an issue affecting RTMP streaming for certain govMeetings/Swagit customers using BYOD or Zoom integrations. Users may encounter errors when attempting to connect to their configured streaming endpoints.

Our engineering team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available. We apologize for the inconvenience.

Product: govMeetings Swagit

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 28, 11:38 MDT
Granicus Maintenance Notification: govService - SRM OneView Security Patches
Completed - The scheduled maintenance has been completed.
Jul 28, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:00 MDT
Scheduled - Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on July 28th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Jul 16, 09:44 MDT
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