Update - Starting Monday, 4/13/26 at 9:00 PM MT and continuing for approximately 8 hours, our teams will continue the next phase of planned maintenance, as part of an ongoing data center (VE) migration.
This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.
Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 13, 2026 - 15:44 MDT
This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.
Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 13, 2026 - 15:44 MDT
Update - Starting Wednesday, 4/8/26 at 9:00 PM MT and continuing for approximately 8 hours, our teams will continue the next phase of planned maintenance, as part of an ongoing data center (VE) migration.
This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.
Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 08, 2026 - 19:59 MDT
This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.
Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 08, 2026 - 19:59 MDT
Update - Starting Monday, 4/6/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to the next phase of our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Apr 06, 2026 - 16:16 MDT
Apr 06, 2026 - 16:16 MDT
Update - Starting Wednesday, 4/1/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to the next phase of our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Apr 06, 2026 - 03:00 MDT
Apr 06, 2026 - 03:00 MDT
Update - Starting Monday, 3/30/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to the next phase of our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Mar 30, 2026 - 14:35 MDT
Mar 30, 2026 - 14:35 MDT
Update - Starting Monday, 3/23/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Mar 23, 2026 - 16:17 MDT
Mar 23, 2026 - 16:17 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 17, 2026 - 15:49 MDT
Mar 17, 2026 - 15:49 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 17, 2026 - 15:49 MDT
Mar 17, 2026 - 15:49 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 2026 - 21:00 MDT
Mar 10, 2026 - 21:00 MDT
Scheduled - Scheduled – Granicus will be performing a phased migration of core platform infrastructure to a new cloud environment located in Ashburn, Virginia. This migration will take place beginning in March and continue through the end of April. Customer environments will be transitioned in groups each week as part of this scheduled activity.
This migration is designed to enhance long‑term platform performance, strengthen system security, and improve overall reliability. No customer action is required.
While no downtime is anticipated, this work touches core components of the platform. As a result, there is a small possibility of brief service interruptions during the migration window.
Customers will receive additional notifications one week prior to their scheduled migration phase, including exact timeframes and relevant details.
We appreciate your cooperation and thank you for being a valued Granicus client.
Mar 10, 2026 21:00 - Apr 28, 2026 22:00 MDT
This migration is designed to enhance long‑term platform performance, strengthen system security, and improve overall reliability. No customer action is required.
While no downtime is anticipated, this work touches core components of the platform. As a result, there is a small possibility of brief service interruptions during the migration window.
Customers will receive additional notifications one week prior to their scheduled migration phase, including exact timeframes and relevant details.
We appreciate your cooperation and thank you for being a valued Granicus client.
Mar 10, 2026 21:00 - Apr 28, 2026 22:00 MDT
About This Site
Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes
govDelivery - Communications
Operational
Communications Cloud
Operational
Communications Cloud - Stage
Operational
Targeted Messaging Service (TMS)
Operational
Targeted Messaging Service (TMS) - Stage
Operational
Communications Cloud - UK
Operational
govDelivery - EngagementHQ
Operational
EHQ - Australia
Operational
EHQ - Canada
Operational
EHQ - Europe
Operational
EHQ - UK
Operational
EHQ - US
Operational
govMeetings - Live Video, Legislative and Agenda
Operational
MediaManager
Operational
Live Video
Operational
Archive Video
Operational
Legistar
Operational
Peak
Operational
InSite
Operational
Boards & Commissions
Operational
iLegislate
Operational
IQM2
Operational
Novus Agenda/Video
Operational
OneMeeting PrimeGov
Operational
govAccess - Website and Content
Under Maintenance
Vision CMS
Under Maintenance
OpenCities
Operational
govRecords - Records Management
Operational
ROAM
Operational
govService
Operational
govService U.K.
Operational
govService U.S.
Operational
Host Compliance
Operational
OneView Core
Operational
OneView Dynamics
Operational
SIMA
Operational
SmartGov
Operational
SmartGov - Reports
Operational
GovQA
Operational
Amanda
Operational
OpenForms
Operational
Simpleview Products
Operational
CRM
Operational
CRM Apex
Operational
CMS
Operational
Act-On
Operational
Book › Direct
Operational
CRM Extranet
Operational
Cvent
Operational
DAM
Operational
Data Engine
Operational
Destination Dashboards
Operational
Destination Travel Network (DTN)
Operational
Eventsforce
Operational
FuturePace
Operational
MINT+
Operational
SendSites
Operational
Government Experience Agent
Operational
Indigov
Operational
Indigov CRM - US House
Operational
Indigov CRM - State & Local
Operational
Indigov Websites - US House
Operational
Indigov Websites - State & Local
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
govService Release 579 - 16th April 2026 (US) Apr 16, 2026 01:00-05:00 MDT
Release 579 will apply essential updates to the govService platform for all US customers on Thursday, 16th April 2026.
There will be no impact to the live processing of cases.
Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.
You can review the release notes details at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Thank you,
Granicus Customer Support
Posted on Apr 07, 2026 - 04:11 MDT
There will be no impact to the live processing of cases.
Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.
You can review the release notes details at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Thank you,
Granicus Customer Support
Posted on Apr 07, 2026 - 04:11 MDT
govMeetings and govAccess Product Release Apr 16, 2026 22:00 - Apr 17, 2026 00:00 MDT
Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.
The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Apr 13, 2026 - 07:11 MDT
The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Apr 13, 2026 - 07:11 MDT
govMeetings and govAccess Product Release Apr 17, 2026 22:00 - Apr 18, 2026 04:00 MDT
Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.
The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Apr 10, 2026 - 09:11 MDT
The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Apr 10, 2026 - 09:11 MDT
govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance: Sunday, April 19th, 2026 - 12 AM CDT Apr 18, 2026 23:00 - Apr 19, 2026 01:00 MDT
Beginning at 12 AM Central Time on Sunday, April 19th, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.
During the maintenance period, the services/environments listed below will be unavailable.
Planned System Maintenance Dates/Times:
• Sunday, April 19th (12:00 AM - 2:00 AM CDT)
Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com
Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on Apr 03, 2026 - 12:25 MDT
During the maintenance period, the services/environments listed below will be unavailable.
Planned System Maintenance Dates/Times:
• Sunday, April 19th (12:00 AM - 2:00 AM CDT)
Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com
Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on Apr 03, 2026 - 12:25 MDT
EngagementHQ ANZ Scheduled Maintenance Apr 23, 2026 04:30-06:30 MDT
On Thursday, 23rd April, 2026, at 4:30 AM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Posted on Apr 08, 2026 - 04:33 MDT
Posted on Apr 08, 2026 - 04:33 MDT
EngagementHQ UK & EU Scheduled Maintenance Apr 23, 2026 21:00-22:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 09, 2026 - 05:11 MDT
Apr 09, 2026 - 05:11 MDT
Scheduled -
On Thursday, 23rd April, 2026, at 9 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 09, 2026 - 05:11 MDT
Apr 09, 2026 - 05:11 MDT
EngagementHQ CA Scheduled Maintenance Apr 23, 2026 22:00-23:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 09, 2026 - 05:12 MDT
Apr 09, 2026 - 05:12 MDT
Scheduled -
On Thursday, 23rd April, 2026, at 10 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 09, 2026 - 05:12 MDT
Apr 09, 2026 - 05:12 MDT
EngagementHQ US Scheduled Maintenance Apr 23, 2026 23:00 - Apr 24, 2026 00:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 09, 2026 - 05:13 MDT
Apr 09, 2026 - 05:13 MDT
Scheduled -
On Thursday, 23rd April, 2026, at 9 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 09, 2026 - 05:13 MDT
Apr 09, 2026 - 05:13 MDT
EngagementHQ CA Scheduled Maintenance Apr 23, 2026 23:00 - Apr 24, 2026 00:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 08, 2026 - 04:49 MDT
Apr 08, 2026 - 04:49 MDT
Scheduled -
On Thursday, 23rd April, 2026, at 11 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 08, 2026 - 04:49 MDT
Apr 08, 2026 - 04:49 MDT
OneMeeting Scheduled Maintenance Apr 27, 2026 00:00-06:00 MDT
OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on Apr 13, 2026 - 10:23 MDT
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on Apr 13, 2026 - 10:23 MDT