Update - The platform continues to operate normally with no impact to new submissions.
Our Technical Support Team is continuing to contact all impacted customers with specific details and available recovery options. Our Engineering team has made significant progress on a solution.
We sincerely apologise for the inconvenience caused and appreciate your continued patience as we work toward a complete resolution for all affected customers.
Jun 12, 2026 - 11:33 MDT
Our Technical Support Team is continuing to contact all impacted customers with specific details and available recovery options. Our Engineering team has made significant progress on a solution.
We sincerely apologise for the inconvenience caused and appreciate your continued patience as we work toward a complete resolution for all affected customers.
Jun 12, 2026 - 11:33 MDT
Update - The platform continues to operate normally with no impact to new submissions.
Our Technical Support Team has begun contacting impacted customers directly with specific details of the affected integrations and available recovery options. If you have been impacted, you will receive communication from our team.
We understand the disruption this has caused and sincerely apologies for the inconvenience. We appreciate your continued patience as we work toward a complete resolution for all affected customers.
Jun 11, 2026 - 12:02 MDT
Our Technical Support Team has begun contacting impacted customers directly with specific details of the affected integrations and available recovery options. If you have been impacted, you will receive communication from our team.
We understand the disruption this has caused and sincerely apologies for the inconvenience. We appreciate your continued patience as we work toward a complete resolution for all affected customers.
Jun 11, 2026 - 12:02 MDT
Update - The platform continues to operate normally with no impact to new submissions.
Our Technical Support Team has begun contacting impacted customers directly with specific details of the affected integrations and available recovery options. If you have been impacted, you will receive communication from our team.
We understand the disruption this has caused and sincerely apologise for the inconvenience. We appreciate your continued patience as we work toward a complete resolution for all affected customers.
Jun 11, 2026 - 11:32 MDT
Our Technical Support Team has begun contacting impacted customers directly with specific details of the affected integrations and available recovery options. If you have been impacted, you will receive communication from our team.
We understand the disruption this has caused and sincerely apologise for the inconvenience. We appreciate your continued patience as we work toward a complete resolution for all affected customers.
Jun 11, 2026 - 11:32 MDT
Update - The platform remains stable and fully operational for all new submissions.
Integrations running on the submission and creation stages of processes submitted between approximately 4:00 AM and 2:00 PM BST on 10th June may not have completed their downstream execution as expected.
Granicus engineering team is finalising the detailed per-customer impact assessment and expects to have this completed today.
Our Technical Support Team will begin contacting impacted customers directly today with specific details of the affected submissions and available recovery options.
We sincerely apologise for the inconvenience caused and appreciate your continued patience.
Jun 11, 2026 - 07:15 MDT
Integrations running on the submission and creation stages of processes submitted between approximately 4:00 AM and 2:00 PM BST on 10th June may not have completed their downstream execution as expected.
Granicus engineering team is finalising the detailed per-customer impact assessment and expects to have this completed today.
Our Technical Support Team will begin contacting impacted customers directly today with specific details of the affected submissions and available recovery options.
We sincerely apologise for the inconvenience caused and appreciate your continued patience.
Jun 11, 2026 - 07:15 MDT
Monitoring - Our engineering team has identified the root cause and successfully contained the issue. As of now, all new submissions are processing correctly, and the platform is stable and fully functional.
Our ongoing analysis indicates that some submissions created prior to the fix may not have completed their downstream integrations as expected. These impacted submissions are currently being assessed in detail and our Technical Support Team will contact any impacted customers tomorrow to assist with recovery of any missing integrations.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding as we work toward a complete resolution for impacted customers.
Jun 10, 2026 - 11:06 MDT
Our ongoing analysis indicates that some submissions created prior to the fix may not have completed their downstream integrations as expected. These impacted submissions are currently being assessed in detail and our Technical Support Team will contact any impacted customers tomorrow to assist with recovery of any missing integrations.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding as we work toward a complete resolution for impacted customers.
Jun 10, 2026 - 11:06 MDT
Update - Granicus Engineering team has identified the root cause of the integration failures and has successfully contained the issue. New submissions are now processing as expected, and the platform is stable and fully operational.
Our teams are continuing to review the previously impacted integrations and submissions to assess their status and determine appropriate recovery actions. We will provide further updates as this work progresses.
We sincerely apologize for any inconvenience this incident may have caused and appreciate your patience and understanding.
Jun 10, 2026 - 09:28 MDT
Our teams are continuing to review the previously impacted integrations and submissions to assess their status and determine appropriate recovery actions. We will provide further updates as this work progresses.
We sincerely apologize for any inconvenience this incident may have caused and appreciate your patience and understanding.
Jun 10, 2026 - 09:28 MDT
Identified - Following the earlier mitigation, we have identified additional issues impacting some integrations.
The Granicus Engineering team is actively investigating these findings and working on further corrective actions to restore full service.
We will provide an update shortly. We apologise for the continued disruption and appreciate your patience.
Jun 10, 2026 - 07:58 MDT
The Granicus Engineering team is actively investigating these findings and working on further corrective actions to restore full service.
We will provide an update shortly. We apologise for the continued disruption and appreciate your patience.
Jun 10, 2026 - 07:58 MDT
Monitoring - 12:20 GMT
The Granicus Engineering team has identified and implemented corrective actions to mitigate the cause of the issue.
Support teams are actively engaged to resolve the integrations that had already failed to achieve full service recovery.
We will share the next update shortly. We apologize for the inconvenience and appreciate your patience and cooperation.
Jun 10, 2026 - 05:25 MDT
The Granicus Engineering team has identified and implemented corrective actions to mitigate the cause of the issue.
Support teams are actively engaged to resolve the integrations that had already failed to achieve full service recovery.
We will share the next update shortly. We apologize for the inconvenience and appreciate your patience and cooperation.
Jun 10, 2026 - 05:25 MDT
Update - We are continuing to investigate this issue.
Jun 10, 2026 - 04:38 MDT
Jun 10, 2026 - 04:38 MDT
Investigating - 11:30 GMT
The Granicus Engineering team is investigating issues with Database & Email Integrations on Firmstep UK. Support teams are actively engaged on this incident.
We will share the next update shortly. We apologise for the inconvenience and appreciate your patience and cooperation.
Jun 10, 2026 - 04:37 MDT
The Granicus Engineering team is investigating issues with Database & Email Integrations on Firmstep UK. Support teams are actively engaged on this incident.
We will share the next update shortly. We apologise for the inconvenience and appreciate your patience and cooperation.
Jun 10, 2026 - 04:37 MDT
About This Site
Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes
govDelivery - Communications
Operational
Communications Cloud
Operational
Communications Cloud - Stage
Operational
Targeted Messaging Service (TMS)
Operational
Targeted Messaging Service (TMS) - Stage
Operational
Communications Cloud - UK
Operational
govDelivery - EngagementHQ
Operational
EHQ - ANZ
Operational
EHQ - Canada
Operational
EHQ - Europe
Operational
EHQ - UK
Operational
EHQ - US
Operational
govMeetings - Live Video, Legislative and Agenda
Operational
MediaManager
Operational
Live Video
Operational
Archive Video
Operational
Legistar
Operational
Peak
Operational
InSite
Operational
Boards & Commissions
Operational
iLegislate
Operational
IQM2
Operational
Novus Agenda/Video
Operational
OneMeeting PrimeGov
Operational
govAccess - Website and Content
Operational
Vision CMS
Operational
OpenCities
Operational
govRecords - Records Management
Operational
ROAM
Operational
govService
Operational
govService U.K.
Operational
govService U.S.
Operational
Host Compliance
Operational
OneView Core
Operational
OneView Dynamics
Operational
SIMA
Operational
SmartGov
Operational
SmartGov - Reports
Operational
GovQA
Operational
Amanda
Operational
OpenForms
Operational
Simpleview Products
Operational
CRM
Operational
CRM Apex
Operational
CMS
Operational
Act-On
Operational
Book › Direct
Operational
CRM Extranet
Operational
Cvent
Operational
DAM
Operational
Data Engine
Operational
Destination Dashboards
Operational
Destination Travel Network (DTN)
Operational
Eventsforce
Operational
FuturePace
Operational
MINT+
Operational
SendSites
Operational
Government Experience Agent
Operational
Indigov
Operational
Indigov CRM - US House
Operational
Indigov CRM - State & Local
Operational
Indigov Websites - US House
Operational
Indigov Websites - State & Local
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
govMeetings Scheduled Maintenance Release Jun 12, 2026 22:00 - Jun 13, 2026 04:00 MDT
Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.
The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Jun 08, 2026 - 11:18 MDT
The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Jun 08, 2026 - 11:18 MDT
EngagementHQ Scheduled Maintenance- UK Jun 14, 2026 20:00 - Jun 15, 2026 00:00 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 03, 2026 - 05:19 MDT
Jun 03, 2026 - 05:19 MDT
Scheduled -
On Sunday, 14th June, 2026, at 8 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 4-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jun 03, 2026 - 05:19 MDT
Jun 03, 2026 - 05:19 MDT
EngagementHQ Scheduled Maintenance- US Jun 15, 2026 23:30 - Jun 16, 2026 03:30 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 03, 2026 - 05:21 MDT
Jun 03, 2026 - 05:21 MDT
Scheduled -
On Monday, 15th June, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 4-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jun 03, 2026 - 05:20 MDT
Jun 03, 2026 - 05:20 MDT
EngagementHQ Scheduled Maintenance- ANZ Jun 17, 2026 07:30-11:30 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Jun 03, 2026 - 05:23 MDT
Jun 03, 2026 - 05:23 MDT
Scheduled -
On Wednesday, 17th June, 2026, at 7:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 4-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jun 03, 2026 - 05:22 MDT
Jun 03, 2026 - 05:22 MDT
govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, June 21st, 2026 - 12 AM CDT Jun 20, 2026 23:00 - Jun 21, 2026 03:00 MDT
Beginning at 12 AM Central Time on Sunday, June 21st 2026, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.
During the maintenance period, the services/environments listed below will be unavailable.
Planned System Maintenance Dates/Times:
• Sunday, June 21st (12:00 AM - 4:00 AM CDT)
Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com
Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on Jun 05, 2026 - 13:10 MDT
During the maintenance period, the services/environments listed below will be unavailable.
Planned System Maintenance Dates/Times:
• Sunday, June 21st (12:00 AM - 4:00 AM CDT)
Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com
Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on Jun 05, 2026 - 13:10 MDT
Granicus Maintenance Notification: govService - SME - OneView EE Product Release Jun 25, 2026 20:00-21:00 MDT
Dear Valued Customer,
We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen June 25th, 2026, 8:00 PM MT. No downtime is expected.
Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Posted on Jun 12, 2026 - 07:15 MDT
We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen June 25th, 2026, 8:00 PM MT. No downtime is expected.
Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Posted on Jun 12, 2026 - 07:15 MDT
govQA Scheduled Maintenance Jun 26, 2026 22:00 - Jun 27, 2026 04:00 MDT
Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Posted on Jun 05, 2026 - 13:18 MDT
Posted on Jun 05, 2026 - 13:18 MDT
govMeetings Standard Monthly Maintenance Jun 26, 2026 22:00 - Jun 27, 2026 04:00 MDT
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Posted on Jun 05, 2026 - 13:22 MDT
Posted on Jun 05, 2026 - 13:22 MDT
Granicus Maintenance Notification: govService - SRM OneView Security Patches Jun 30, 2026 00:00-05:00 MDT
Dear Valued Customer,
This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on June 30th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Start time by time zones:
Pacific Time: 11:00 PM (June 30th)
Mountain Time: 12:00 AM (Julu 1st)
Central Time: 1:00 AM
Eastern Time: 2:00 AM
Posted on Jun 12, 2026 - 08:28 MDT
This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on June 30th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Start time by time zones:
Pacific Time: 11:00 PM (June 30th)
Mountain Time: 12:00 AM (Julu 1st)
Central Time: 1:00 AM
Eastern Time: 2:00 AM
Posted on Jun 12, 2026 - 08:28 MDT