All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - Australia Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govQA Scheduled Maintenance Apr 24, 2026 22:00 - Apr 25, 2026 04:00 MDT

Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Posted on Apr 16, 2026 - 08:15 MDT

Standard release CMS VE 2026 Apr 27, 2026 22:30 - Apr 28, 2026 02:30 MDT

On Monday, April 27th, 2026, at 10:30 PM MST, Granicus will perform a standard release for Vision. There will be a scheduled downtime for 4 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Posted on Apr 23, 2026 - 10:48 MDT

govService Release 580 - 30th April 2026 (US) Apr 30, 2026 01:00-05:00 MDT

Release 580 will apply essential updates to the govService platform for all US customers on Thursday, 30th April 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/customersupport/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release580

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on Apr 21, 2026 - 06:23 MDT

govMeetings Standard Monthly Maintenance May 1, 2026 22:00 - May 2, 2026 04:00 MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes
Posted on Apr 16, 2026 - 08:17 MDT

OneMeeting Scheduled Maintenance May 4, 2026 00:00-06:00 MDT

OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on Apr 13, 2026 - 10:23 MDT

govDelivery STAGE Environment scheduled maintenance: Tuesday, May 5th, 2026 - 08:00 AM CDT May 5, 2026 07:00-11:00 MDT

Beginning at 8 AM Central Time on Tuesday, May 5th Granicus technical teams will be performing maintenance affecting our govDelivery STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.
Posted on Apr 21, 2026 - 08:22 MDT
Apr 24, 2026
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 00:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 8, 04:49 MDT
Scheduled - On Thursday, 23rd April, 2026, at 11 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 8, 04:49 MDT
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:01 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 05:13 MDT
Scheduled - On Thursday, 23rd April, 2026, at 9 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 9, 05:13 MDT
Apr 23, 2026
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 05:12 MDT
Scheduled - On Thursday, 23rd April, 2026, at 10 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 9, 05:12 MDT
EngagementHQ UK & EU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 22:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 21:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 05:11 MDT
Scheduled - On Thursday, 23rd April, 2026, at 9 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 9, 05:11 MDT
Granicus Issue Notification: govDelivery Communications Cloud
Resolved - This incident has been resolved.
Apr 23, 16:10 MDT
Monitoring - The identified fix has been successfully implemented, and services are functioning as expected. Our teams will continue to closely monitor the application to ensure stability and address any residual issues. We appreciate your cooperation and understanding during this time.
Apr 23, 06:18 MDT
Update - Our teams have identified a fix, and recovery efforts are progressing at a good pace. Implementation is currently underway and being closely monitored. We are hopeful to share a positive update within the next hour and will continue to keep you informed. We apologize for the continued disruption and appreciate your cooperation during this time.
Apr 23, 05:29 MDT
Update - Our teams are actively engaged and working closely with the vendor to progress resolution and restore services as quickly and safely as possible. While full service has not yet been restored, efforts are ongoing and closely monitored. We will provide the next update in approximately one hour. We sincerely apologize for the continued disruption and appreciate your continued cooperation during this time.
Apr 23, 04:31 MDT
Identified - We are currently operating within an emergency maintenance window, during which the application has been temporarily taken offline to facilitate required recovery activities. Our teams are actively coordinating with the vendor to restore services at the earliest possible opportunity. We will continue to share updates on progress, with the next update expected in approximately one hour.
Apr 23, 03:26 MDT
Update - The scheduled maintenance has been completed but did not resolve the issue. We continue to treat this matter with the highest priority and are working closely with our engineering teams and vendor to identify a permanent solution. We sincerely apologize for the continued impact this has caused. Our teams remain fully engaged and are working with urgency toward a full and lasting resolution. Additional updates will be provided as progress is made.
Apr 22, 20:46 MDT
Investigating - Our Incident response team has upgraded this incident from a sev2 to a sev1. After further investigation and deeper inspection of system logs, we understand that this issue is affecting a broader group of customers than initially anticipated. We sincerely apologize for the impact this has caused. Our teams are continuing to work on this issue with urgency toward a full and lasting resolution. We will continue to provide updates as progress is made.
Apr 22, 16:55 MDT
Update - We have identified a likely primary cause of the bulletin delivery delays and, through continued review, found additional contributing factors. Our teams are actively addressing these items while working toward a permanent solution to restore and stabilize normal service. Progress is being closely monitored, and further updates will be provided as remediation continues.
Apr 22, 15:25 MDT
Identified - We have identified the cause of the bulletin delivery degradation and are actively implementing a fix. Our teams are closely monitoring progress and will provide further updates as remediation continues.
Apr 22, 09:17 MDT
Update - The Granicus Engineering team continues to investigate the bulletin delivery issue. We are monitoring closely and working to restore normal service. Additional updates will be provided as progress is made.
Apr 22, 07:44 MDT
Update - We are currently experiencing degraded bulletin delivery performance, and customers may encounter delays in bulletin sending. The Granicus Engineering team is actively investigating the issue and working to restore normal service. Further updates will be provided as additional information becomes available.
Apr 22, 06:57 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Communications Cloud

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Apr 22, 06:23 MDT
Vision Cloud Infrastructure Migration - Ashburn, Virginia
Completed - The scheduled migration has been completed.
Apr 23, 12:54 MDT
Update - Starting Wednesday, 4/22/26 at 9:00 PM MT and continuing for approximately 4 hours, our teams will be completing the final phase of planned maintenance, as part of an ongoing data center (VE) migration.

This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.

Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 22, 12:39 MDT
Update - Starting Monday, 4/20/26 at 9:00 PM MT and continuing for approximately 8 hours, our teams will continue the next phase of planned maintenance, as part of an ongoing data center (VE) migration.

This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.

Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 20, 11:30 MDT
Update - Starting Wednesday, 4/15/26 at 9:00 PM MT and continuing for approximately 8 hours, our teams will continue the next phase of planned maintenance, as part of an ongoing data center (VE) migration.

This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.

Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 15, 14:41 MDT
Update - Starting Monday, 4/13/26 at 9:00 PM MT and continuing for approximately 8 hours, our teams will continue the next phase of planned maintenance, as part of an ongoing data center (VE) migration.

This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.

Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 13, 15:44 MDT
Update - Starting Wednesday, 4/8/26 at 9:00 PM MT and continuing for approximately 8 hours, our teams will continue the next phase of planned maintenance, as part of an ongoing data center (VE) migration.

This maintenance applies only to the specific cluster currently being migrated. Customers whose services could be impacted have been notified directly via email with detailed information relevant to their environment.

Customers not included in this cluster migration are not expected to see any impact. Our engineering teams will actively monitor the migration and ensure services are restored promptly should any issues arise.
Apr 8, 19:59 MDT
Update - Starting Monday, 4/6/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to the next phase of our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Apr 6, 16:16 MDT
Update - Starting Wednesday, 4/1/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to the next phase of our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Apr 6, 03:00 MDT
Update - Starting Monday, 3/30/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to the next phase of our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Mar 30, 14:35 MDT
Update - Starting Monday, 3/23/26 at 9PM MT and continuing for approximately 8 hours, customers may experience brief interruptions while our engineers perform scheduled maintenance related to our infrastructure migration. Our teams will be actively monitoring throughout to ensure a smooth experience, and we’ll restore full service quickly if any issues arise.
Mar 23, 16:17 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 17, 15:49 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 17, 15:49 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 21:00 MDT
Scheduled - Scheduled – Granicus will be performing a phased migration of core platform infrastructure to a new cloud environment located in Ashburn, Virginia. This migration will take place beginning in March and continue through the end of April. Customer environments will be transitioned in groups each week as part of this scheduled activity.
This migration is designed to enhance long‑term platform performance, strengthen system security, and improve overall reliability. No customer action is required.
While no downtime is anticipated, this work touches core components of the platform. As a result, there is a small possibility of brief service interruptions during the migration window.
Customers will receive additional notifications one week prior to their scheduled migration phase, including exact timeframes and relevant details.
We appreciate your cooperation and thank you for being a valued Granicus client.
Mar 9, 10:20 MDT
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:30 MDT
Scheduled - On Thursday, 23rd April, 2026, at 4:30 AM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 8, 04:33 MDT
govService Release 580 - 23rd April 2026 (UK)
Completed - The scheduled maintenance has been completed.
Apr 23, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 21:30 MDT
Scheduled - Release 580 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 23rd April 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/customersupport/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release580

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Apr 21, 06:21 MDT
Apr 22, 2026
govDelivery Unscheduled Maintenance : Wednesday, April 22 - 8:00 PM CST
Completed - The scheduled maintenance has been completed.
Apr 22, 20:05 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:05 MDT
Scheduled - Unscheduled Maintenance Notice – Granicus will be performing emergency maintenance on the Communications Cloud and TMS environments on Wednesday, April 22, beginning at 8:00 PM Central for 1 hour. This maintenance is necessary to restore full service functionality to the ongoing incident. During this time, our services will be unavailable. Our teams will work to complete this maintenance as quickly as possible, and we appreciate your patience while this work is underway.
Apr 22, 18:04 MDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026
Granicus Issue Notification: Swagit - Live Streaming Error
Resolved - This incident has been resolved.
Apr 20, 05:59 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 17:15 MDT
Investigating - Granicus Engineering teams are currently investigating an issue with the customer's live streaming player showing an error instead of the video. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: Swagit

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Apr 18, 14:38 MDT
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 01:30 MDT
Scheduled - On Monday, 20th April, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3- hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 16, 13:04 MDT
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 23:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 13:03 MDT
Scheduled - On Sunday, 19th April, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3- hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 16, 13:03 MDT
EngagementHQ UK & EU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 00:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:30 MDT
Scheduled - On Sunday, 19th April, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3- hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Apr 16, 13:01 MDT
Apr 19, 2026
govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance: Sunday, April 19th, 2026 - 12 AM CDT
Completed - The scheduled maintenance has been completed.
Apr 19, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 MDT
Scheduled - Beginning at 12 AM Central Time on Sunday, April 19th, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, April 19th (12:00 AM - 2:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Apr 3, 12:25 MDT
Apr 18, 2026
govMeetings and govAccess Product Release
Completed - The scheduled maintenance has been completed.
Apr 18, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 MDT
Scheduled - Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Apr 10, 09:11 MDT
Apr 17, 2026
CMS VE (Vision) Release Notes April 16 2026
Completed - The scheduled maintenance has been completed.
Apr 17, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:30 MDT
Scheduled - On Thursday, April 16th, 2026, at 9:30 PM PST,
Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 4 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Apr 16, 09:59 MDT
govMeetings and govAccess Product Release
Completed - The scheduled maintenance has been completed.
Apr 17, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 MDT
Scheduled - Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Apr 13, 07:11 MDT
Apr 16, 2026
govService Release 579 - 16th April 2026 (US)
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 MDT
Scheduled - Release 579 will apply essential updates to the govService platform for all US customers on Thursday, 16th April 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes details at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Apr 7, 04:11 MDT
Apr 15, 2026
Indigov: Issue Impacting CRM
Resolved - Granicus Engineering teams have identified and resolved the issue impacting Indigov CRM.

We apologize for any inconvenience this service issue may have caused and thank you for your patience. 

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com

Thank you,
Granicus Customer Support
Apr 15, 15:51 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting Indigov CRM. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: Indigov CRM
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com

Thank you,
Granicus Customer Support
Apr 15, 14:35 MDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 12:53 MDT
Scheduled - On Monday, 13th April, 2026, at 1:30 AM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Mar 30, 12:53 MDT
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 22:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 12:52 MDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 12:51 MDT
Scheduled - On Sunday, 12th April, 2026, at 10:30 PM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Mar 30, 12:51 MDT
Apr 12, 2026
EngagementHQ UK & EU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 19:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 12:49 MDT
Scheduled - On Sunday, 12th April, 2026, at 7:30 PM MST, Granicus will perform a standard release for EngagementHQ. The release will occur within a 3-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Mar 30, 12:49 MDT
Apr 11, 2026

No incidents reported.

Apr 10, 2026
GovQA slowness and gateway timeout errors
Resolved - This issue has been resolved.
Apr 10, 17:56 MDT
Monitoring - Customer sites have been updated. We are monitoring sites to confirm issue resolution.
Apr 10, 16:39 MDT
Update - Fix is being pushed to production. We will post a message when update is finished.
Apr 10, 15:21 MDT
Identified - We have identified the fix to this issue and are working on making the necessary changes.
Apr 10, 13:06 MDT
Update - We are making progress with our investigation. We will continue to provide updates as we are working on this issue.
Apr 10, 12:33 MDT
Investigating - We are investigating an issue where customers are reporting gateway timeout errors with GovQA.
Apr 10, 11:21 MDT
GovAccess Vision release gova Version Gova-2026.1.128.0
Completed - The scheduled maintenance has been completed.
Apr 10, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:30 MDT
Scheduled - On Thursday, April 9th, 2026, at 9:30 PM PST,
Granicus will perform a standard release for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Apr 8, 12:36 MDT
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