Granicus Issue Notification: govService SIMA, OneView Core, OneView Dynamics
Identified - SIMA and OneView Core functionalities have been fully restored following recent disruptions. A hotfix for OneView Dynamics has been successfully deployed, addressing critical issues impacting email notifications and related services.

Please note that work to restore full OneLink functionality is still underway. Our teams are actively engaged in resolving the remaining issues and are committed to minimizing any further impact.
We will provide additional updates on Monday to keep you informed of our progress and next steps.

Thank you for your patience and understanding.
Dec 19, 2025 - 18:34 MST
Update - We are continuing to investigate this issue.
Dec 19, 2025 - 08:23 MST
Update - We are continuing to investigate this issue.
Dec 19, 2025 - 08:06 MST
Update - We are continuing to investigate this issue.
Dec 19, 2025 - 08:04 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService SIMA, OneView Core, OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 19, 2025 - 07:27 MST

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
govDelivery - EngagementHQ Operational
EHQ - Australia Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Partial Outage
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Partial Outage
OneView Dynamics Partial Outage
SIMA Partial Outage
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govQA Scheduled Maintenance Dec 26, 2025 22:00 - Dec 27, 2025 04:00 MST

Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Posted on Dec 11, 2025 - 06:26 MST

govMeetings Standard Monthly Maintenance Dec 26, 2025 22:00 - Dec 27, 2025 04:00 MST

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Posted on Dec 11, 2025 - 06:24 MST
Dec 26, 2025

No incidents reported today.

Dec 25, 2025

No incidents reported.

Dec 24, 2025
EngagementHQ US Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 24, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 23:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 08:45 MST
Scheduled - On Tuesday, December 23rd, 2025, at 11 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 1hour. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Dec 23, 23:00 MST
EngagementHQ CA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 24, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 22:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 08:46 MST
Update - We will be undergoing scheduled maintenance during this time.
Dec 23, 22:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 08:42 MST
Scheduled - On Tuesday, December 23rd, 2025, at 10 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Dec 16, 08:42 MST
Dec 23, 2025
EngagementHQ UK & EU Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 23, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 20:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 08:35 MST
Scheduled - On Tuesday, December 23rd, 2025, at 8 PM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Dec 16, 08:35 MST
Granicus Issue Notification: govService OneView Core
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 12:14 MST
Monitoring - The issue impacting OneView Core functionality is fully fixed. Our technical teams will monitor for some time and resolve the status page
Dec 22, 23:34 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Core

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 22, 13:44 MST
Granicus Issue Notification: govService OneView Core
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 12:08 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Core

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 08:16 MST
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS). We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 09:57 MST
Monitoring - Services have been restored. All govDelivery TMS deliveries are sending successfully. Some messages may experience a brief delay. We are actively monitoring the platform to ensure continued stability
Dec 23, 09:07 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS)

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 08:55 MST
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage & govDelivery Communications Cloud (Stage)
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS) - Stage. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 03:34 MST
Update - Granicus Engineering teams continue to monitor the issue affecting govDelivery Targeted Messaging Service (TMS) - Staging and govDelivery Communications Cloud (Stage). Our teams will continue to monitor the situation until we have the issue fully resolved.

Products:
govDelivery Targeted Messaging Service (TMS) - Staging
govDelivery Communications Cloud (Stage)

Thank you,
Granicus Customer Support
Dec 23, 02:59 MST
Monitoring - Granicus Engineering teams have resolved the issue affecting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams will continue to monitor the situation until we have the issue fully resolved.

Product: govDelivery Targeted Messaging Service (TMS) - Staging

Thank you,
Granicus Customer Support
Dec 23, 02:11 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS) - Stage

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 23, 02:07 MST
Dec 22, 2025
Granicus Issue Notification: govMeetings iLegislate
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings iLegislate. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 22, 18:40 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings iLegislate

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Dec 22, 17:14 MST
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 22, 05:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 03:30 MST
Scheduled - On Monday, December 22nd, 2025, at 3:30 AM MST, Granicus will perform a standard release for EngagementHQ. There will be a scheduled downtime for 2 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.
Dec 16, 08:34 MST
Dec 21, 2025
SmartGov System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 21, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 21:00 MST
Scheduled - We will be performing system maintenance on SmartGov. During this window, intermittent outages or degraded performance may occur. Thank you for you patience and understanding as we improve our services.
Dec 18, 11:26 MST
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS) - Stage. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 21, 03:31 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS) - Stage

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 21, 02:27 MST
Dec 20, 2025

No incidents reported.

Dec 19, 2025
OneMeeting Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 19, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 00:00 MST
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Dec 11, 06:45 MST
GovAccess Vision release version 2025.4.1008.0
Completed - The scheduled maintenance has been completed.
Dec 19, 04:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 22:30 MST
Scheduled - On Thursday, December 18th, 2025, at 10:30 PM MST, Granicus will perform a standard release for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at: https://support.granicus.com/s/article/CMS-VE-Release-Dec-18-2025?language=en_US
Dec 18, 08:29 MST
Dec 18, 2025
Dec 17, 2025

No incidents reported.

Dec 16, 2025
Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 16, 11:09 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 16, 10:43 MST
Granicus Issue Notification: govAccess OpenCities
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govAccess OpenCities. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 16, 04:43 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 16, 02:04 MST
Update - Admins are experiencing errors with the Admin Panel.
Dec 15, 16:06 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govAccess OpenCities. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govAccess OpenCities

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 15, 16:04 MST
Dec 15, 2025
Granicus Issue Notification: govMeetings Peak
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings Peak. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Dec 15, 17:07 MST
Identified - The issue has been identified and we are deploying a fix.
Dec 15, 14:57 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Peak

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Dec 15, 14:15 MST
Dec 14, 2025

No incidents reported.

Dec 13, 2025
govMeetings and govAccess Product Release
Completed - The scheduled maintenance has been completed.
Dec 13, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 22:00 MST
Scheduled - Granicus will be undergoing product maintenance for multiple govMeetings applications and govAccess (eComment & Speakup) applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Dec 5, 06:58 MST
Dec 12, 2025
govMeetings and Swagit Product Release
Completed - The scheduled maintenance has been completed.
Dec 12, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:00 MST
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications Swagit applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Dec 5, 06:54 MST
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