Granicus Issue Notification: govService UK

Incident Report for Granicus System

Resolved

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted Jun 19, 2025 - 12:59 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 19, 2025 - 12:17 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 19, 2025 - 11:14 MDT

Update

Our team is actively investigating the issue impacting permissions for the Firmstep customers and will provide further updates as soon as they become available.
Posted Jun 19, 2025 - 10:47 MDT

Investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted Jun 19, 2025 - 10:33 MDT
This incident affected: govService (govService U.K.).