govService Release 584 - 27th August 2026 (UK)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2026 - 21:30 MDT
Scheduled - Release 584 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 26th Aug 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release584-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Aug 26, 2026 21:30 - Aug 27, 2026 02:00 MDT
Granicus Issue Notification: govMeetings Legistar Performance Issues
Monitoring - We have identified the source of the recent Legistar performance degradation and have observed significant improvement in platform performance. Multiple agencies have confirmed that latency and freezing symptoms have been resolved or returned to normal operation following remediation efforts.
Our teams continue to actively monitor the environment and validate stability across impacted customers. At this time, service performance appears stable, and we will remain in a monitoring phase before confirming full resolution of the incident
Aug 26, 2026 - 15:20 MDT
Identified - We have identified the source of the recent Legistar performance degradation and are seeing service performance improve across the environment. Multiple agencies have confirmed that latency and freezing symptoms have significantly improved or returned to normal.
Our teams continue to monitor platform performance and validate stability across affected customers. We will continue to provide updates and will resolve this incident once monitoring confirms sustained normal operation.
Aug 26, 2026 - 14:19 MDT
Investigating - We are investigating reports of performance issues affecting Legistar, including slowness, freezing, and increased latency for some users. Our teams have identified multiple reports and are actively working to determine the cause.

We have engaged Engineering and Support teams, are reviewing system performance data, and continue to monitor the environment closely. We will provide further updates as more information becomes available.
Aug 26, 2026 - 10:39 MDT

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - ANZ Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Degraded Performance
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Degraded Performance
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
Swagit Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Under Maintenance
govService U.K. Under Maintenance
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govService - SRM - OneView EE Product Release Aug 27, 2026 19:00-23:00 MDT

Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen August 28th, 2026, 7:00 PM MT. No downtime is expected.

Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Posted on Aug 18, 2026 - 07:53 MDT

govService - SRM - OneView Dynamics Product Release Aug 27, 2026 19:00-23:00 MDT

Update - The scheduled maintenance is planned to happen tomorrow August 27th, 2026, 7:00 PM MT.
Aug 26, 2026 - 13:21 MDT
Scheduled - We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen August 27th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.

Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.

For those who have a STAGE environment, we invite you to explore it.

Thank you for your continued support and feedback.
Aug 18, 2026 - 08:19 MDT

Agenda OE (OneMeeting) Schedule Maintenance Aug 28, 2026 00:00-06:00 MDT

OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on Aug 17, 2026 - 09:08 MDT

govQA Scheduled Maintenance Aug 28, 2026 22:00 - Aug 29, 2026 04:00 MDT

Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Posted on Aug 15, 2026 - 12:00 MDT

govMeetings Standard Monthly Maintenance Aug 28, 2026 22:00 - Aug 29, 2026 04:00 MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Posted on Aug 11, 2026 - 11:31 MDT

Granicus Maintenance Notification: govService - SRM OneView Security Patches Aug 31, 2026 00:00-05:00 MDT

Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on August 31st, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Posted on Aug 18, 2026 - 06:37 MDT

OneMeeting Scheduled Maintenance Aug 31, 2026 00:00-06:00 MDT

This is our standard monthly patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes."
Posted on Aug 15, 2026 - 12:05 MDT

Granicus Communications STAGE Environment scheduled maintenance: Sept 1, 9:00 AM - 11:00 AM CT Sep 1, 2026 09:00-11:00 MDT

Beginning at 9 AM Central Time on Tuesday, September 1st, Granicus technical teams will be performing maintenance affecting our Granicus Communications STAGE environment for Communications Cloud and TMS applications. Although we take steps to keep the systems online and usable during the maintenance you may see intermittent system interruptions.
Posted on Aug 18, 2026 - 11:25 MDT

govService Release 584 - 3rd September 2026 (US) Sep 3, 2026 01:00-05:30 MDT

Release 584 will apply essential updates to the govService platform for all US customers on Thursday, 3rd Sept 2026.
There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release584-schedule

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on Aug 24, 2026 - 06:12 MDT

Aug 26, 2026

govMeetings - Emergency Maintenance: August 26, 2026 - 9:00 PM CDT - 9:30 PM CDT
Completed - The scheduled maintenance has been completed.
Aug 26, 21:31 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 17:11 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 15:38 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 15:37 MDT
Scheduled - Granicus is performing emergency infrastructure maintenance to address a hardware issue identified within the hosting environment supporting govMeetings services.
Start Time: August 26, 2026, 9:00 PM CT
End Time: August 26, 2026, 9:30 PM CT

During this maintenance window, customers may experience intermittent access issues or service interruptions affecting:
Swagit Live Video
Swagit Archive Video
Video Streaming Services

This maintenance is necessary to complete infrastructure remediation and ensure platform stability following a hardware issue identified earlier today.
We appreciate your patience and understanding as we work to maintain the reliability of our services.
Aug 26, 15:34 MDT
Granicus Issue Notification: govMeetings Live Video
Resolved - The issue affecting a subset of govMeetings Live Video streaming services has been fully resolved. All services have been restored and are operating normally following sustained monitoring confirmation.
We apologise for the disruption and appreciate your patience throughout this incident.
Aug 26, 09:15 MDT
Monitoring - The fix has been implemented and all affected govMeetings Live Video streaming services have been restored. Our teams are now actively monitoring to confirm sustained stability. We will provide a final resolution update shortly. We thank you for your patience during this disruption.
Aug 26, 08:35 MDT
Update - Remediation efforts are progressing and a portion of the affected govMeetings Live Video streaming services have been successfully restored. Work continues on the remaining infrastructure and we expect full recovery shortly. We will provide a final update once service is fully confirmed. We appreciate your continued patience.
Aug 26, 07:29 MDT
Update - Granicus Engineering teams continue to actively work on restoring full functionality to the affected subset of govMeetings Live Video streaming services. While earlier remediation efforts have improved underlying infrastructure stability, the service has not yet fully recovered.
Our teams remain fully engaged and are progressing through additional recovery actions. We will provide a further update as soon as service restoration is confirmed. We apologise for the continued disruption and appreciate your patience.
Aug 26, 06:25 MDT
Identified - Granicus Engineering Team has identified the underlying issue affecting a subset of govMeetings Live Video streaming services and are actively applying remediation measures. As these actions are being implemented, we are observing significant improvements in service stability and performance.
Our teams continue to closely monitor the environment to ensure sustained recovery and will provide further updates as progress continues. We apologise for any inconvenience caused and appreciate your patience.
Aug 26, 05:21 MDT
Update - We continue to investigate an issue affecting a subset of govMeetings Live Video streaming services. Our teams remain actively engaged and are working to identify the underlying cause and implement a resolution.
While service stability has improved, we are continuing detailed analysis and monitoring to ensure consistent performance. We apologise for any inconvenience this issue may have caused and appreciate your patience as we work towards full resolution.
Aug 26, 03:56 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Live Video

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Aug 26, 03:20 MDT
EngagementHQ Scheduled Maintenance- US
Completed - The scheduled maintenance has been completed.
Aug 26, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 01:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 24, 04:26 MDT
Scheduled - On Wednesday, 26th June, 2026, at 11:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Aug 24, 04:25 MDT
EngagementHQ Scheduled Maintenance- CA
Completed - The scheduled maintenance has been completed.
Aug 26, 01:31 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:31 MDT
Scheduled - On Tuesday, 25th June, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Aug 24, 04:24 MDT

Aug 25, 2026

EngagementHQ Scheduled Maintenance- UK & EU
Completed - The scheduled maintenance has been completed.
Aug 25, 23:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 24, 04:19 MDT
Scheduled - On Tuesday, 25th June, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Aug 24, 04:19 MDT
EngagementHQ Scheduled Maintenance- ANZ
Completed - The scheduled maintenance has been completed.
Aug 25, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 04:30 MDT
Scheduled - On Tuesday, 25th June, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Aug 24, 04:00 MDT
Granicus Issue Notification: govService GovQA
Resolved - Granicus Engineering teams have confirmed that the service availability issue impacting GovQA has been resolved. All affected services recovered successfully, and the platform is operating normally at this time.
We apologise for any inconvenience experienced and appreciate your patience while the issue was being addressed.
Aug 25, 05:27 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Aug 25, 05:05 MDT

Aug 24, 2026

Host Compliance Release #18.1 Patch 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 22:30 MDT
Scheduled - Granicus technical teams will be implementing the patch Release #18.1 in the production environment on 23rd August 2026 at 10:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 4 hours; There is no scheduled downtime during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Aug 20, 06:15 MDT

Aug 23, 2026

Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, August 23, 2026 - 12 AM CDT
Completed - The scheduled maintenance has been completed.
Aug 23, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 23:00 MDT
Scheduled - Beginning at 12 AM Central Time on Sunday, August 23, 2026, Granicus technical teams will be performing maintenance affecting our Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, August 23 (12:00 AM - 4:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Aug 10, 15:18 MDT

Aug 22, 2026

Granicus Issue Notification: govMeetings Platform Degradation
Resolved - The issue impacting govMeetings MediaManager and all dependent services including Peak, Speak Up, Votes & Commission, Legistar, and InSite has been resolved. All affected services have been restored and monitoring has confirmed stability across the platform.
We sincerely apologize for any disruption this may have caused to your operations and appreciate your patience while our teams worked to restore full functionality.
Aug 22, 08:33 MDT
Monitoring - A fix has been implemented for the issue impacting govMeetings MediaManager and associated dependent services. Our teams are currently validating the fix across all affected products and monitoring the environment. A final update will be provided once validation is complete and stability is confirmed.
Aug 22, 04:36 MDT
Identified - Granicus Engineering teams have identified the issue impacting govMeetings platform and restoration activities are currently in progress. We expect service to be restored shortly and will provide a further update once complete.
Aug 22, 04:29 MDT
Update - We are continuing to investigate this issue.
Aug 22, 04:20 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings MediaManager

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Aug 22, 04:12 MDT
govMeetings Scheduled Maintenance: August 21, 2026 10:00 PM MDT
Completed - The scheduled maintenance has been completed.
Aug 22, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 22:00 MDT
Scheduled - Granicus will be undergoing product maintenance for Operations Cloud applications. Granicus systems may be inaccessible while we perform software updates. The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution.

Scheduled Start: August 21, 2026, 10:00 PM MDT
Duration: 6 Hours

To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Aug 14, 02:44 MDT

Aug 21, 2026

GovAccess Vision release - gova-2026.2.617.0
Completed - The scheduled maintenance has been completed.
Aug 21, 04:30 MDT
Scheduled - On Thursday, August 2oth, 2026, at 9:30 PM PST,
Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Aug 13, 09:19 MDT
govMeetings Scheduled Maintenance: August 20, 2026 11:00 PM MDT
Completed - The scheduled maintenance has been completed.
Aug 21, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 MDT
Scheduled - Granicus will be undergoing product maintenance for Operations Cloud applications. Granicus systems may be inaccessible while we perform software updates. The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution.

Scheduled Start: August 20, 2026, 11:00 PM MDT
Duration: 2 Hours

To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Aug 14, 02:36 MDT

Aug 20, 2026

Granicus Issue Notification: Issue affecting Swagit SoundSearch
Resolved - Our Product and Engineering teams have identified an issue affecting SoundSearch transcript generation for a small subset of meeting recordings. A workaround is available while the teams prioritise a permanent resolution.

If you experience this issue, please contact Granicus Support for assistance.
Aug 20, 19:34 MDT
Investigating - We are investigating an issue affecting the Operations Cloud Swagit SoundSearch Transcript feature. New meeting recordings are not generating transcripts as expected.

Our engineering teams are actively engaged and working to identify the cause and restore service. We will continue to provide updates as more information becomes available.
Aug 20, 15:17 MDT
Granicus Issue Notification: GovService - GovQA Checkbox Fields Not Saving
Resolved - Granicus Engineering has successfully resolved the issue with custom checkbox fields not saving in GovQA. The hotfix has been deployed and verified across all affected environments. Checkbox selections are now saving as expected. Thank you for your patience, and we apologize for any inconvenience caused.
Aug 20, 06:46 MDT
Monitoring - Granicus Engineering has deployed a hotfix to address the issue with custom checkbox fields not saving in GovQA. Our team is actively monitoring the environment to ensure full resolution across all affected sites. We will provide a final update once monitoring is complete and the issue is confirmed resolved.
Aug 20, 03:19 MDT
Investigating - We are investigating an issue affecting custom checkbox fields in govService forms. Users may be unable to save updates to checkbox selections, and changes may not persist after saving. Our engineering team has identified the issue and is preparing a hotfix. We will provide additional updates as they become available.
Aug 19, 13:30 MDT

Aug 19, 2026

Granicus Issue Notification: govAccess Vision
Resolved - Granicus Engineering teams have identified and resolved the issue affecting a subset of govAccess Vision websites. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.
Aug 19, 18:24 MDT
Monitoring - We have implemented a fix and have observed recovery across affected govAccess Vision websites. Services have been restored, and our teams are continuing to monitor the environment to ensure stability. We will provide a final update once monitoring is complete.
Aug 19, 15:27 MDT
Update - We continue to investigate an issue affecting a subset of govAccess Vision websites. The impact remains limited to a portion of Vision sites, and our teams are actively working to restore full service. We will share additional updates as our investigation progresses.
Aug 19, 14:03 MDT
Investigating - We're investigating an issue affecting a subset of govAccess Vision websites. Some users may be unable to access certain sites or pages. Our engineering teams are actively working to identify the cause and restore service.
Aug 19, 13:19 MDT
Granicus Issue Notification: govService OneView incident
Resolved - This incident has been resolved.
Aug 19, 15:59 MDT
Investigating - We have identified an issue affecting OneView Service Request exports. Customers may receive an "Access Denied" error when attempting to access export files through download links provided in email notifications.

Our investigation determined that recent security enhancements impacted access to certain exported files. Engineering teams have identified the root cause and are implementing corrective changes to restore functionality while maintaining enhanced security protections.

Some manually generated exports and scheduled report deliveries may be affected. Other OneView functionality remains operational.

We will continue to provide updates as remediation efforts progress. We apologize for the inconvenience.
Aug 17, 11:36 MDT
Granicus Issue Notification: GovService - GovQA Duplicate Message History Entries
Resolved - This incident has been resolved.
Aug 19, 15:55 MDT
Monitoring - A fix has been deployed for the issue causing duplicate entries to appear in message history. Validation has been completed, and results indicate the duplicate history entries are no longer occurring. We will continue monitoring to ensure the fix remains effective.
Aug 19, 14:06 MDT
Investigating - We are investigating reports of duplicate entries appearing in message history within govService. At this time, the issue appears to be related to how message history is displayed, and there is no indication that messages are being delivered multiple times. Our engineering team is actively reviewing the issue and will provide updates as more information becomes available.
Aug 19, 13:32 MDT

Aug 18, 2026

Host Compliance Release #18 2026
Completed - The scheduled maintenance has been completed.
Aug 18, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:30 MDT
Scheduled - Granicus technical teams will be implementing Release #18 in the production environment on 17th August 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 5 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Aug 17, 08:53 MDT
Partial Outage: Simpleview EU DMS and ECMS
Resolved - 1015 GMT
The Granicus Engineering team has identified and implemented a fix for the issue affecting user login to Simpleview EU DMS and ECMS. All services have been restored and are operating normally.

We apologise for any inconvenience caused and thank you for your patience while our teams worked to resolve the issue.
Aug 18, 03:15 MDT
Investigating - We are aware and working on an issue affecting users attempting to log in to Simpleview EU DMS and ECMS. While the service remains accessible, some users may encounter errors when signing in.
Our technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
We apologise for any inconvenience and appreciate your patience while we investigate.
Aug 18, 01:45 MDT

Aug 17, 2026

Host Compliance Release #18 2026
Completed - The scheduled maintenance has been completed.
Aug 17, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 23:30 MDT
Scheduled - Granicus technical teams will be implementing Release #18 in the production environment on 6th August 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 5 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Aug 13, 07:25 MDT

Aug 16, 2026

Aug 15, 2026

SmartGov Scheduled Maintenance, August 15, 2026 - 2:30am EST
Completed - The scheduled maintenance has been completed.
Aug 15, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 00:30 MDT
Scheduled - Scheduled downtime: 08/15/2026 2:30am – 08/15/2026 5:30am EST

Granicus technical teams will be performing maintenance affecting our Production environments for Smartgov Portal and Smartgov Backoffice.

The system will be unavailable on Saturday, August 15th from 2:30 AM to 5:30 AM Eastern Time due to the scheduled system maintenance.

We appreciate your patience as we perform routine updates to help keep services secure and reliable.
Aug 13, 14:39 MDT

Aug 14, 2026

GovQA Partial Service Disruption
Resolved - The issue impacting GovQA public-facing portals has been resolved. All affected services have been restored and are operating normally. We sincerely apologize for the inconvenience caused and any disruption to your operations. Thank you for your patience while our teams worked to resolve this matter.
Aug 14, 04:04 MDT
Update - We are continuing to work on a fix for this issue.
Aug 14, 03:20 MDT
Identified - Granicus Engineering has identified the cause of the issue impacting public-facing customer portals on GovQA application. Our teams are actively implementing a fix and working to restore affected services as quickly as possible. We will continue to provide updates as progress is made.
Aug 14, 03:20 MDT
Investigating - Granicus Engineering is currently investigating an issue impacting the GovQA application. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Aug 14, 03:10 MDT
Simpleview CRM & Extranet Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 02:00 MDT
Scheduled - Granicus technical teams will be performing maintenance affecting our Production environments for Simpleview CRM & Extranet servers from 2 AM MDT to 2.30 AM MDT. Simpleview CRM and Extranet sites will be briefly unavailable during this window. We appreciate your patience as we perform routine updates to help keep services secure and reliable.
Aug 14, 01:02 MDT

Aug 13, 2026

GovQA Release 26.8
Completed - The scheduled maintenance has been completed.
Aug 13, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:30 MDT
Scheduled - The GovQA 26.8 Release will be pushed to production.
Aug 10, 08:02 MDT

Aug 12, 2026

No incidents reported.

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