Granicus System Status

All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.

govDelivery - Communications Operational

govDelivery Communications Cloud Operational

Targeted Messaging Service (TMS) Operational

Emergency Notification System (ENS) Operational

govMeetings - Live Video, Legislative and Agenda Operational

MediaManager Operational

Live Video Operational

Archive Video Operational

Legistar Operational

Peak Operational

InSite Operational

Boards & Commissions Operational

iLegislate Operational

IQM2 Operational

Novus Agenda/Video Operational

govAccess - Website and Content Operational

govAccess Vision CMS Operational

govAccess Civica CMS Operational

SpeakUp Operational

eComment Operational

govRecords - Records Management Operational

ROAM Operational

govService Operational

govService U.K. Operational

govService U.S. Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020

govService Release 452 - 28th May 2020 (UK) and 2nd June 2020 (US)

Completed - The scheduled maintenance was completed for UK clients on 28th May and US clients on 2nd June.
Jun 3, 09:32 MDT

Scheduled - 3:54 PM BST

Product Release Notification — 22 May 2020

Release 452 will apply essential updates to the govService platform for our UK customers this Thursday, 28th May 2020 and for our US customers on Tuesday, June 2nd, 2020.

You can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
May 22, 08:54 MDT

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

govMeetings SpeakUp and eComment Maintenance: 10pm MT, Friday, May 29th, 2020

Completed - The scheduled maintenance has been completed.
May 29, 23:59 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 MDT

Scheduled - Granicus teams will be performing maintenance and system upgrades on the SpeakUp and eComment applications on Friday, May 29th, 2020 beginning at 10pm Mountain Time. The applications will be unavailable during this time.

Please note: this maintenance does not include any product updates or changes, and no action is needed on the part of our clients.

Thank you,
Granicus Customer Support
May 28, 09:04 MDT

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

Granicus Issue Notification: Disruption in Service for govMeetings Novus Application

Resolved - Our engineers have implemented a fix for this issue and the service has been fully restored.

Please accept our apologies for the inconvenience this issue caused.
Granicus Customer Support
May 26, 15:19 MDT

Investigating - Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Granicus teams are currently investigating an issue which is causing intermittent availability for clients using the govMeetings Novus application. We are working to resolve this as quickly as possible, and will continue to provide updates until this is resolved.

Product: govMeetings; Novus
Timeline: Investigating

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
May 26, 15:02 MDT

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

govMeetings and Civica Standard Monthly Maintenance: Friday, May 22nd, 2020

Completed - The scheduled maintenance has been completed.
May 23, 04:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 MDT

Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance, the SpeakUp and eComment applications will be unavailable during this time. You may see intermittent system interruptions to the other applications listed below.

Please note: this maintenance does not include any product updates or changes.
May 21, 10:25 MDT