Granicus Issue Notification: Partial Vision Site Availability Issue
Identified - Granicus engineering teams have identified an issue affecting a subset of govAccess Vision sites. We are actively working to restore full service as quickly as possible.
We apologise for any inconvenience this may cause and appreciate your patience. We will provide an update as soon as more information is available.
Oct 27, 2026 - 05:45 MDT

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - ANZ Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
Swagit Operational
govAccess - Website and Content Partial Outage
Vision CMS Partial Outage
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GovService Firmstep scheduled maintenance (US) - 27th Oct 2026 Oct 27, 2026 22:30-22:40 MDT

Granicus will conduct scheduled maintenance on the production environment on 27th October 2026 at 10:30 PM Mountain Time. The maintenance window is expected to last approximately 10 minutes, during which Granicus systems will be unavailable.

For any questions or assistance, please contact support@granicus.com.
Posted on Oct 27, 2026 - 05:38 MDT

govService - SRM - OneView EE Product Release Oct 29, 2026 19:00-23:00 MDT

Update - The changes are already in the STAGE environment. For those who have that environment available, we invite you to explore it.
Oct 19, 2026 - 13:13 MDT
Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT. No downtime is expected.

Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E.
Oct 19, 2026 - 13:04 MDT

govService - SRM - OneView Dynamics Product Release Oct 29, 2026 19:00-23:00 MDT

We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.

Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.

For those who have a STAGE environment, we invite you to explore it.

Thank you for your continued support and feedback.
Posted on Oct 19, 2026 - 13:11 MDT

govMeetings Standard Monthly Maintenance Oct 30, 2026 22:00 - Oct 31, 2026 04:00 MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Posted on Oct 15, 2026 - 13:09 MDT

govQA Scheduled Maintenance Oct 30, 2026 22:00 - Oct 31, 2026 04:00 MDT

Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Posted on Oct 15, 2026 - 14:26 MDT

govService Release 586 - 3rd Nov 2026 (UK) Nov 2, 2026 22:30 - Nov 3, 2026 03:00 MST

Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on Oct 19, 2026 - 06:41 MDT

govService Release 586 - 10th Nov 2026 (US) Nov 10, 2026 01:00-05:30 MST

Release 586 will apply essential updates to the govService platform for all US customers on Tuesday, 10th Nov 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on Oct 19, 2026 - 06:45 MDT

Oct 27, 2026

Unresolved incident: Granicus Issue Notification: Partial Vision Site Availability Issue.

Oct 26, 2026

OneMeeting Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 00:00 MDT
Scheduled - This is our standard monthly patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Oct 12, 09:42 MDT
govService - SRM OneView Security Patches Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 00:01 MDT
Scheduled - Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on October 26th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable.

This maintenance is essential to ensure the continued security and performance of our services.
Oct 15, 09:30 MDT
Host Compliance Release #24 2026
Completed - The scheduled maintenance has been completed.
Oct 26, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 22:30 MDT
Scheduled - Granicus technical teams will be implementing Release #24 in the production environment on 25th October 2026 at 10:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 5 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Oct 22, 07:05 MDT

Oct 25, 2026

Oct 24, 2026

Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Emergency Maintenance - October 24, 2026 - 12 AM CDT
Completed - The scheduled maintenance has been completed.
Oct 24, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:00 MDT
Scheduled - Beginning at 12:00 AM Central Time on Saturday, October 24, 2026, Granicus technical teams will be performing maintenance affecting our Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:

• Saturday, October 24 (12:00 AM - 2:00 AM CDT)

Impacted Applications and Services:

• Communications Cloud (Production environment) via admin.govdelivery.com

• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com

• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Oct 19, 16:31 MDT

Oct 23, 2026

Granicus Issue Notification: Temporary Service Unavailability - Book>Direct
Resolved - Book>Direct has been successfully restored and is fully operational.

We apologize for the impact of this temporary service interruption and thank you for your patience while we completed the required remediation. We appreciate your understanding.
Oct 23, 08:28 MDT
Update - Remediation work for Book>Direct remains actively underway, and we continue to advance through production deployment following successful staging validation.

We now expect to complete the remaining production work in approximately 4 hours, followed by validation and testing prior to service restoration.

We will share another update as soon as we have further information. Thank you for your patience.
Oct 23, 05:34 MDT
Identified - Validation of the remediation solution has been successfully completed in staging, and deployment to the production environment is now underway. Production deployment is expected to take approximately 3 hours, after which validation and testing will begin before service restoration. We will continue to provide updates as progress is made.
Oct 23, 02:21 MDT
Update - Our teams continue to actively work through the remediation required to safely restore Book>Direct services. We will provide a further update as soon as additional information becomes available.
Oct 22, 21:14 MDT
Investigating - Following our earlier update on the global PHP security vulnerabilities, we identified an additional area within the Book>Direct solution that requires remediation. Out of an abundance of caution, we have taken Book>Direct offline again while we work to safely restore service.

There is no indication of malicious activity or exploitation affecting Book>Direct. As with the other PHP-based solutions addressed this week, taking the capability offline to limit potential exposure while our teams work to remove the vulnerability aligns with recommendations from cybersecurity agencies worldwide.

What you should do:
- If you have time-sensitive activities that depend on Book>Direct, please put a contingency plan in place until service is restored.
- Visit Granicus Status page and subscribe to updates for the latest information.
- All other Granicus Destinations solutions remain operational.

We understand the disruption this may cause and appreciate your patience while we complete this work.
Oct 22, 18:46 MDT
Agenda OE (OneMeeting) Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 00:00 MDT
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.

Action: No action is required on your end.

Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Oct 12, 09:46 MDT

Oct 22, 2026

GovService Firmstep scheduled maintenance (US) - 22nd Oct 2026
Completed - The scheduled maintenance has been completed.
Oct 22, 22:40 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:30 MDT
Scheduled - Granicus will conduct scheduled maintenance on the production environment on 22nd October 2026 at 10:30 PM Mountain Time. The maintenance window is expected to last approximately 10 minutes, during which Granicus systems will be unavailable.

For any questions or assistance, please contact support@granicus.com.
Oct 22, 05:44 MDT
Intermittent Service Degradation - govMeetings IQM2
Resolved - This incident has been resolved.
Oct 22, 16:25 MDT
Update - Monitoring Update – govMeetings IQM2
The issue impacting IQM2 customer-facing services has been mitigated, and all monitored services are currently operating normally. Our teams have implemented corrective actions and observed stable performance during the monitoring period.
We will continue to closely monitor the environment to ensure ongoing stability. At this time, no active customer impact is observed.
Oct 22, 12:17 MDT
Investigating - Monitoring Update – govMeetings IQM2
The issue impacting IQM2 customer-facing services has been mitigated, and all monitored services are currently operating normally. Our teams have implemented corrective actions and observed stable performance during the monitoring period.
We will continue to closely monitor the environment to ensure ongoing stability. At this time, no active customer impact is observed.
Oct 22, 10:22 MDT
Book>Direct Outage
Resolved - The Granicus engineering team has identified the issue affecting Book>Direct and successfully completed restoration. Book>Direct is now fully operational.

We understand the impact this outage had on your operations and sincerely apologize for the disruption. Our teams worked with urgency to validate the fix and return the service to a stable state as quickly as possible.
Oct 22, 09:03 MDT
Identified - The issue has been identified and a fix is being deployed. Book>Direct should be fully operational within 2 hours.
Oct 22, 07:42 MDT
Granicus Issue Notification: govMeetings Legistar
Resolved - This incident has been resolved.
Oct 22, 08:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 08:13 MDT
Update - Granicus Engineering teams are deploying the corrective solution to address the issue impacting Legistar. Service restoration is now progressing across customer environments.

Our Technical Teams are actively monitoring the platform and validating service stability to ensure the recovery is sustained. We remain focused on confirming full service restoration and will continue to monitor closely.
Oct 22, 08:15 MDT
Identified - Granicus Engineering teams have identified the issue impacting Legistar and are actively working to restore full service. Our investigation indicates the issue is related to backend database connectivity and configuration services that support application launch functionality.

Technical Teams are actively implementing corrective actions and validating service recovery across customer environments. Restoration efforts remain our highest priority, and we continue to monitor the platform closely while validating stability.

Updates on this issue will continue to be provided on Status.Granicus.com. For other issues or questions, please contact us at Support.Granicus.com.

Current Status: Restoration in Progress
Oct 22, 08:03 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Legistar

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Oct 22, 06:48 MDT
Temporary Service Unavailability
Resolved - We deployed the fix for all solutions impacted by the recently identified global PHP security vulnerabilities that affected internet services globally. As recommended by government cybersecurity agencies worldwide, Granicus proactively took some solutions offline while our teams completed the necessary remediation.

All solutions were restored within 24 hours and are now operational. If you are still experiencing issues, please reach out to Granicus Technical Support.

Our Security Operations Center (SOC) continues to monitor around the clock for unusual activity and potential security incidents. We remain on heightened alert for threats that could affect our systems or those of our customers.
Oct 22, 07:39 MDT
Update - We continue to make strong progress toward full restoration, with nearly all affected services now fully operational. Our teams remain focused on final remediation and validation activities to ensure a safe and complete recovery.

We appreciate the patience and partnership of our customers throughout this event. Maintaining the security, stability, and reliability of our services remains our highest priority, and we will continue to provide updates until all restoration activities are complete.
Oct 22, 06:31 MDT
Update - We continue to make positive progress towards full remediation. Our teams remain fully engaged and are treating resolution as our highest priority. Based on current progress, we expect services to be available by 1:00 PM GMT. We will provide a further update by 1:00 PM GMT.
Oct 22, 03:33 MDT
Update - Restoration efforts continue to make steady progress. Our teams remain focused on validating and deploying solutions for the remaining affected applications and products as we work toward full service restoration. We will continue to share updates as progress is made. Thank you for your patience and continued partnership.
Oct 22, 01:20 MDT
Update - Service restoration continues to progress. Our teams remain actively engaged in restoring the remaining impacted services. We will continue to provide updates as services are restored.
Oct 21, 22:03 MDT
Update - Service restoration is progressing, and additional solutions have now been successfully restored. Our teams remain actively engaged in restoring the remaining impacted services. We will continue to provide updates as services are restored.
Oct 21, 18:11 MDT
Update - Service restoration is underway, and several solutions have been successfully restored. Our teams continue to work diligently to restore the remaining impacted solutions.
Oct 21, 15:43 MDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 14:15 MDT
Identified - We have been deploying a fix for all solutions impacted by the recently identified global PHP security vulnerabilities.

We expect to gradually restore all solutions to be fully operational over the next 24 hours.

Our Security Operations Center (SOC) continues to monitor around the clock for unusual activity and potential security incidents. We remain on heightened alert for threats that could affect our systems or those of our customers.

What you need to know:

• Investigations are complete on all Granicus solutions.

• There is no known breach of Granicus systems, and there is currently no indication of malicious activity or exploitation affecting our products.

• All solutions with possible vulnerabilities have been taken down, as recommended by government cybersecurity agencies.

• Our teams are treating this as a high-priority issue and are working on remediation to safely restore services for all impacted solutions.
Oct 21, 14:03 MDT
Update - Our teams remain actively engaged in remediation efforts. We will continue to provide updates as progress is made and additional information becomes available.

Thank you,
Granicus Customer Support
Oct 21, 12:13 MDT
Update - Our teams remain actively engaged in remediation efforts. We will continue to provide updates as progress is made and additional information becomes available.
Oct 21, 10:45 MDT
Update - We are continuing to investigate this issue.
Oct 21, 09:42 MDT
Investigating - We are aware of a recently identified PHP security vulnerability with widespread impact on internet services globally. We are actively assessing its potential impact on Granicus solutions. As recommended by government cybersecurity agencies, Granicus has proactively taken some solutions offline while our teams complete the necessary remediation.

Please review the list below to see which solutions are currently impacted.

Our Security, Engineering, and Product teams are treating this as a top priority and are working to address the vulnerability and safely restore service.

We will continue to provide updates as our assessment progresses and additional information becomes available.
Oct 21, 09:31 MDT
Granicus Issue Notification: govMeetings IQM2
Update - Granicus Engineering teams have identified and resolved the issue impacting govMeetings IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Oct 22, 06:43 MDT
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Oct 22, 06:43 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings IQM2

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Oct 22, 06:21 MDT

Oct 21, 2026

Intermittent Error with Bulletins
Resolved - This incident has been resolved.
Oct 21, 14:25 MDT
Investigating - Some admins are experiencing intermittent error while creating or saving a bulletin in Communications. Technical team is aware of the issue and investigating it currently.
Oct 21, 12:48 MDT

Oct 20, 2026

Granicus Issue Notification: govMeetings Peak
Resolved - The incident has been resolved. If you require further assistance, please contact Granicus Support.
Oct 20, 19:26 MDT
Monitoring - We identified and restarted a backend service that was causing intermittent errors when accessing Agenda PE after login. Service is restored and functioning normally. We will continue to monitor.
If you have any questions, please contact Support. Thank you for your understanding.
Oct 20, 16:22 MDT
Update - We are aware of an issue causing intermittent server errors when accessing Agenda PE after login. The issue does not affect all users or requests and may occur sporadically. Our teams are actively investigating and working toward a resolution. We will continue to share updates as they become available.
Oct 20, 15:53 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Peak

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Oct 20, 14:58 MDT
Scheduled Maintenance — Host Compliance 19th Oct 2026
Completed - The scheduled maintenance has been completed.
Oct 20, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:30 MDT
Scheduled - Granicus engineering team will perform scheduled maintenance on Host Compliance to apply a planned production update.
When:
Monday, 19 October 2026, 10:30 PM – Tuesday, 20 October 2026, 2:30 AM MT
Impact:
During this window, Host Compliance may be unavailable or intermittently unavailable. Customers may be unable to access the service or complete related workflows until maintenance is complete.
What to expect:
No customer action is required. Service will be restored as soon as maintenance and validation are complete. We will update this notice when work begins and again when it finishes. We apologize for any inconvenience and appreciate your patience.
Oct 19, 04:54 MDT

Oct 19, 2026

Simpleview Europe DMS – Service Availability Issue
Resolved - 1340 GMT
The issue affecting the Simpleview Europe DMS service has been resolved and normal service has been restored. Granicus Engineering teams identified and addressed the issue. We apologise for any inconvenience caused and thank you for your patience.
Oct 19, 06:41 MDT
Investigating - 1310 GMT
Granicus Engineering teams are investigating an issue affecting the Simpleview Europe DMS service. We apologise for any inconvenience and will provide further updates as the investigation progresses.
Oct 19, 06:17 MDT
Host Compliance Release #23.2 2026
Completed - The scheduled maintenance has been completed.
Oct 19, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:30 MDT
Scheduled - Granicus technical teams will be implementing patch Release #23.2 in the production environment on 18th October 2026 at 10:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 5 hours; If you have any questions or require assistance, please contact us at support@granicus.com
Oct 15, 07:04 MDT

Oct 18, 2026

Oct 17, 2026

govMeetings Scheduled Maintenance Release
Completed - The scheduled maintenance has been completed.
Oct 17, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 MDT
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Oct 8, 08:31 MDT

Oct 16, 2026

Granicus Issue Notification: govService GovQA
Resolved - This incident has been resolved.
Oct 16, 13:35 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Oct 16, 12:39 MDT
Granicus Issue Notification: govService GovQA
Update - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Oct 16, 12:57 MDT
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Oct 16, 12:57 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Oct 16, 12:39 MDT
GovAccess Vision release- gova-2026.3.812.0
Completed - The scheduled maintenance has been completed.
Oct 16, 06:31 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:30 MDT
Scheduled - On Thursday, October 15, 2026, at 9:30 PM PST, Granicus will perform a standard maintenance release for Vision.
We have scheduled an 8-hour maintenance window from 9:30 PM PST to 5:30 AM PST to allow sufficient time for deployment, validation, monitoring, and, if necessary, remediation activities. The release itself is expected to take approximately 30 minutes.

No website downtime is anticipated during this release, and customer websites are expected to remain available throughout the maintenance window. However, as with any production deployment, there is a small possibility of unexpected service interruptions. If an issue occurs, the appropriate teams will be engaged immediately to restore service as quickly as possible.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Oct 15, 06:55 MDT
GovAccess Vision release- gova-2026.3.812.0
Completed - The scheduled maintenance has been completed.
Oct 16, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 09:23 MDT
Scheduled - On Thursday, October 15th, 2026, at 9:30 PM PST, Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 8 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Oct 7, 09:08 MDT
govMeetings Scheduled Maintenance Release
Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:00 MDT
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Oct 8, 08:26 MDT

Oct 15, 2026

Granicus Issue Notification: govAccess Vision
Resolved - This incident has been resolved.
Oct 15, 15:31 MDT
Update - We have identified the cause of the issue impacting multiple govAccess Vision websites and have implemented mitigation measures to reduce the elevated traffic affecting site performance. Service recovery has been observed across affected websites, and our engineering teams are actively monitoring the environment to ensure continued stability.
Some users may have experienced site unavailability or intermittent access issues during the event. We will continue to monitor performance closely and provide additional updates as necessary.
Oct 15, 09:29 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 09:29 MDT
Update - We are continuing to investigate this issue.
Oct 15, 08:59 MDT
Investigating - We are investigating an issue impacting multiple govAccess Vision websites. Users may experience site unavailability or intermittent access issues. Our engineering teams have identified elevated traffic activity affecting site performance and are actively implementing mitigation measures to restore service.
We are working to reduce the impact and restore affected sites as quickly as possible. The next update will be provided as more information becomes available.

Thank you,
Granicus Customer Support
Oct 15, 08:59 MDT
EngagementHQ Scheduled Maintenance- ANZ
Completed - The scheduled maintenance has been completed.
Oct 15, 04:40 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 07:26 MDT
Scheduled - n Thursday, 15th October 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release is expected to take approximately 10 minutes, during which EngagementHQ will experience downtime. In the event of any issues during the release, the appropriate teams will be engaged to investigate and resolve them.
Oct 13, 07:26 MDT
EngagementHQ Scheduled Maintenance- US
Completed - The scheduled maintenance has been completed.
Oct 15, 01:40 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 07:25 MDT
Scheduled - On Thursday, 15th October 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release is expected to take approximately 10 minutes, during which EngagementHQ will experience downtime. In the event of any issues during the release, the appropriate teams will be engaged to investigate and resolve them.
Oct 13, 07:25 MDT

Oct 14, 2026

EngagementHQ Scheduled Maintenance- CA
Completed - The scheduled maintenance has been completed.
Oct 14, 23:40 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:30 MDT
Scheduled - On Wednesday, 14th October 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release is expected to take approximately 10 minutes, during which EngagementHQ will experience downtime. In the event of any issues during the release, the appropriate teams will be engaged to investigate and resolve them.
Oct 13, 07:21 MDT
EngagementHQ Scheduled Maintenance- UK & EU
Completed - The scheduled maintenance has been completed.
Oct 14, 21:40 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 21:30 MDT
Scheduled - On Wednesday, 14th October 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release is expected to take approximately 10 minutes, during which EngagementHQ will experience downtime. In the event of any issues during the release, the appropriate teams will be engaged to investigate and resolve them.
Oct 13, 07:17 MDT

Oct 13, 2026

No incidents reported.

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