All Systems Operational

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Current System Status for Granicus Services and Applications.

govDelivery - Communications ? Operational
govDelivery Communications Cloud Operational
Targeted Messaging Service (TMS) Operational
Emergency Notification System (ENS) Operational
govMeetings - Live Video, Legislative and Agenda ? Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak ? Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
govAccess - Website and Content ? Operational
govAccess Vision CMS ? Operational
govAccess Civica CMS ? Operational
SpeakUp Operational
eComment Operational
govRecords - Records Management ? Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
Completed - The scheduled maintenance was completed for UK clients on 28th May and US clients on 2nd June.
Jun 3, 09:32 MDT
Scheduled - 3:54 PM BST

Product Release Notification — 22 May 2020

Release 452 will apply essential updates to the govService platform for our UK customers this Thursday, 28th May 2020 and for our US customers on Tuesday, June 2nd, 2020.

You can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
May 22, 08:54 MDT
Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020
Completed - The scheduled maintenance has been completed.
May 29, 23:59 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 MDT
Scheduled - Granicus teams will be performing maintenance and system upgrades on the SpeakUp and eComment applications on Friday, May 29th, 2020 beginning at 10pm Mountain Time. The applications will be unavailable during this time.

Please note: this maintenance does not include any product updates or changes, and no action is needed on the part of our clients.

Thank you,
Granicus Customer Support
May 28, 09:04 MDT
May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020
Resolved - Our engineers have implemented a fix for this issue and the service has been fully restored.

Please accept our apologies for the inconvenience this issue caused.
Granicus Customer Support
May 26, 15:19 MDT
Investigating - Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Granicus teams are currently investigating an issue which is causing intermittent availability for clients using the govMeetings Novus application. We are working to resolve this as quickly as possible, and will continue to provide updates until this is resolved.

Product: govMeetings; Novus
Timeline: Investigating

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
May 26, 15:02 MDT
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 MDT
Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance, the SpeakUp and eComment applications will be unavailable during this time. You may see intermittent system interruptions to the other applications listed below.

Please note: this maintenance does not include any product updates or changes.
May 21, 10:25 MDT