Granicus System Status

All Systems Operational

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Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational

Communications Cloud Operational

Communications Cloud - Stage Operational

Targeted Messaging Service (TMS) Operational

Targeted Messaging Service (TMS) - Stage Operational

Communications Cloud - UK Operational

govDelivery - EngagementHQ Operational

EHQ - ANZ Operational

EHQ - Canada Operational

EHQ - Europe Operational

EHQ - UK Operational

EHQ - US Operational

govMeetings - Live Video, Legislative and Agenda Operational

MediaManager Operational

Live Video Operational

Archive Video Operational

Legistar Operational

Peak Operational

InSite Operational

Boards & Commissions Operational

iLegislate Operational

IQM2 Operational

Novus Agenda/Video Operational

OneMeeting PrimeGov Operational

govAccess - Website and Content Operational

Vision CMS Operational

OpenCities Operational

govRecords - Records Management Operational

ROAM Operational

govService Operational

govService U.K. Operational

govService U.S. Operational

Host Compliance Operational

OneView Core Operational

OneView Dynamics Operational

SIMA Operational

SmartGov Operational

SmartGov - Reports Operational

GovQA Operational

Amanda Operational

OpenForms Operational

Simpleview Products Operational

CRM Operational

CRM Apex Operational

CMS Operational

Act-On Operational

Book › Direct Operational

CRM Extranet Operational

Cvent Operational

DAM Operational

Data Engine Operational

Destination Dashboards Operational

Destination Travel Network (DTN) Operational

Eventsforce Operational

FuturePace Operational

MINT+ Operational

SendSites Operational

Government Experience Agent Operational

Indigov Operational

Indigov CRM - US House Operational

Indigov CRM - State & Local Operational

Indigov Websites - US House Operational

Indigov Websites - State & Local Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GovAccess Vision release- Fix version gova-2026.2.520.0 Jul `23`, `2026` `22:30` - Jul `24`, `2026` `04:30` MDT

On Thursday, July 23rd, 2026, at 9:30 PM PST,
Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
Posted on Jul 15, 2026 - 08:57 MDT

govMeetings Scheduled Maintenance Release Jul `23`, `2026` `23:00` - Jul `24`, `2026` `01:00` MDT

Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Jul 21, 2026 - 08:00 MDT

govMeetings Scheduled Maintenance Release Jul `24`, `2026` `22:00` - Jul `25`, `2026` `04:00` MDT

OneMeeting Scheduled Maintenance Jul `27`, `2026` `00:00`-`06:00` MDT

OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on Jul 13, 2026 - 12:28 MDT

Granicus Maintenance Notification: govService - SRM OneView Security Patches Jul `28`, `2026` `00:00`-`05:00` MDT

Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on July 28th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.
Posted on Jul 16, 2026 - 09:44 MDT

Granicus Maintenance Notification: govService - SRM - OneView EE Product Release Jul `30`, `2026` `19:00`-`23:00` MDT

Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT. No downtime is expected.

Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
Posted on Jul 16, 2026 - 09:28 MDT

Granicus Maintenance Notification: govService - SRM - OneView Dynamics Product Release Jul `30`, `2026` `19:00`-`23:00` MDT

Dear Valued Customer,

We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen July 30th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.

Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.

For those who have a STAGE environment, we invite you to explore it.

Thank you for your continued support and feedback.
Posted on Jul 21, 2026 - 07:21 MDT

Agenda OE (OneMeeting) Scheduled Maintenance Jul `31`, `2026` `00:00`-`06:00` MDT

govMeetings Standard Monthly Maintenance Jul `31`, `2026` `22:00` - Aug `1`, `2026` `04:00` MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Posted on Jul 17, 2026 - 14:44 MDT

govQA Scheduled Maintenance Jul `31`, `2026` `22:00` - Aug `1`, `2026` `04:00` MDT

Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Posted on Jul 17, 2026 - 14:57 MDT

Past Incidents

Jul 21, 2026

No incidents reported today.

Jul 20, 2026

Granicus Issue Notification: govService GovQA

Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 14:55 MDT

Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 14:13 MDT

Granicus Issue Notification: govService GovQA

Granicus Issue Notification: govAccess OpenCities US region

Resolved - Granicus Engineering has resolved the issue impacting a subset of govAccess OpenCities US sites. Services have remained stable during the monitoring period, and all impacted sites are now accessible and operating normally. Our teams will continue to review the incident and perform a full root cause analysis. We sincerely apologize for the disruption and appreciate your patience while we worked to restore service.
Jul 20, 12:32 MDT

Monitoring - A fix has been implemented for the issue impacting a subset of govAccess OpenCities US sites. We are seeing positive results and stability has returned to the affected services. Sites should now be accessible as expected. Our teams will continue to monitor to ensure sustained stability. We sincerely apologize for the disruption and any inconvenience caused. A final update will be provided once monitoring is complete.
Jul 20, 11:26 MDT

Identified - Granicus Engineering teams have identified the root cause of the issue impacting a subset of govAccess OpenCities US sites. Restoration is currently in progress and services are expected to return to normal shortly. We appreciate your patience and apologize for any inconvenience.
Jul 20, 10:38 MDT

Update - Granicus Engineering teams continue to actively investigate this issue impacting a subset of govAccess OpenCities US sites. The issue is not affecting all sites across the platform.
We apologize for any inconvenience and will provide further updates as more information becomes available.
Jul 20, 10:17 MDT

Investigating - Granicus Engineering teams are currently investigating an issue impacting govAccess OpenCities. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govAccess OpenCities

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 20, 08:53 MDT

Host Compliance Release #16 2026

Completed - The scheduled maintenance has been completed.
Jul 20, 03:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 23:30 MDT

Scheduled - Granicus technical teams will be implementing Release #16 in the production environment on 19 July 2026 at 11:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 4 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Jul 16, 07:26 MDT

Jul 19, 2026

Granicus issue notification: Issue affecting Swagit live feed

Resolved - The live feed playback issue affecting Chrome-based browsers has been resolved; all services are fully operational, and we apologize for any inconvenience caused.

Thank you for your patience and partnership.
Granicus Support Team
Jul 19, 18:48 MDT

Update - We have identified a solution for the live video playback issue affecting some viewers using Chrome and other Chromium-based browsers. Testing has been successful, and we are preparing a maintenance window on Saturday to deploy the update. Customers may continue to experience intermittent live-stream playback issues until the update has been implemented.
Jul 17, 14:01 MDT

Update - Our engineering teams have made progress toward restoring live stream playback functionality in Google Chrome and Microsoft Edge and are currently validating corrective changes prior to deployment.
At this time, testing remains in progress to confirm the effectiveness and stability of the solution. Once validation is complete, we will share deployment details and an expected timeline for full service restoration.
The issue continues to affect live stream playback for some users accessing Swagit through Chrome and Edge browsers. As a temporary workaround, Mozilla Firefox and Apple Safari remain available and fully supported for live viewing. Recorded meetings and on-demand content continue to operate normally and are not impacted by this issue.
We understand that reliable access to live meetings is important to your organization and community. Our teams remain actively engaged in resolving this issue and are carefully validating the solution to ensure a stable and lasting resolution. We sincerely appreciate your patience and understanding while this work continues, and we will provide another update as soon as additional information becomes available.
Jul 16, 06:54 MDT

Identified - Our teams continue to work on a resolution and have identified an issue with Swagit live streams related to how different video stream formats are processed in our environment. We are implementing updates to optimize our platform's ability to reliably handle multiple video formats and improve playback consistency. We appreciate your patience and understanding as we work toward a full resolution.
Jul 14, 18:39 MDT

Update - We are aware of an issue affecting some customers who may be unable to view Swagit live streams when using Google Chrome or Microsoft Edge. As a temporary workaround, affected users can access live streams using an alternate web browser while our team investigates the issue.
This issue only impacts live stream viewing and does not affect recorded content or playback of previously recorded meetings. Our team is actively working to identify the cause and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience and understanding.
Jul 13, 17:51 MDT

Investigating - We are currently investigating an issue affecting the Swagit live feed. Our team is actively working to identify the cause and will provide updates as they become available.
Jul 13, 15:42 MDT

govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, July 19, 2026 - 12 AM CDT

Completed - The scheduled maintenance has been completed.
Jul 19, 01:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 MDT

Scheduled - Beginning at 12 AM Central Time on Sunday, July 19 2026, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, July 19 (12:00 AM - 2:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Jul 6, 11:28 MDT

Jul 18, 2026

Swagit Live Video maintenance release

Completed - The scheduled maintenance has been completed.
Jul 18, 21:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 19:30 MDT

Scheduled - Granicus technical teams will be performing scheduled maintenance on Saturday, July 18, 2026, beginning at 7:30 PM Mountain Time and lasting two hours, to deploy an update that addresses the live video playback issue affecting some viewers using Chrome and other Chromium-based browsers. During this time, customers may experience brief interruptions to live-stream services. We appreciate your patience as we work to improve the viewing experience and service reliability. If you have any questions or require assistance, please contact us at support@granicus.com.
Jul 17, 14:54 MDT

Jul 17, 2026

Jul 16, 2026

GovQA Release 26.7

Completed - The scheduled maintenance has been completed.
Jul 16, 22:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:30 MDT

Scheduled - GovQA Release 26.7 will be pushed to production. During this time, some modules of GovQA may be unavailable.
Jul 10, 12:12 MDT

EngagementHQ Scheduled Maintenance - US

Completed - The scheduled maintenance has been completed.
Jul 16, 02:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 01:30 MDT

Scheduled - On Thursday, 16th July, 2026, at 1: 30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 1-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 12, 08:51 MDT

Jul 15, 2026

EngagementHQ Scheduled Maintenance - UK

Completed - The scheduled maintenance has been completed.
Jul 15, 23:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:31 MDT

Scheduled - On Wednesday, 15th July, 2026, at 10:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 1-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 12, 08:50 MDT

EngagementHQ Scheduled Maintenance - EU

Completed - The scheduled maintenance has been completed.
Jul 15, 22:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 21:30 MDT

Scheduled - On Wednesday, 15th July, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 1-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 12, 08:47 MDT

Granicus Issue Notification: govService UK

Resolved - 10:55 GMT

The issue affecting the CSV export functionality within govService UK has now been fully resolved and service has been restored. Granicus engineering teams identified the cause, implemented the necessary remediation, and verified that the affected functionality is operating normally. All other govService UK functionality remained fully operational and unaffected throughout the incident. We apologise for any inconvenience caused and thank you for your patience while we worked to restore service.
Jul 15, 03:59 MDT

Update - We are continuing to work on a fix for this issue.
Jul 15, 03:59 MDT

Identified - 10:00 GMT

Our engineering team has identified the cause of this issue and is working on a priority basis to restore the service. We apologise for the inconvenience caused and thank you for your patience. We will provide the next update in approximately one hour as we progress towards resolution.
Jul 15, 03:03 MDT

Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 15, 02:23 MDT

Jul 14, 2026

Granicus Issue Notification: Word Integration Advisory for Legistar Users

Resolved - Microsoft has released Microsoft 365 Word Version 2606 (Build 20131.20152), and Granicus has completed validation testing confirming compatibility with Agenda LE and the Word Integration feature. Customers who experienced issues related to the previous Microsoft update should install the latest Word update and validate functionality after deployment. If users continue to experience Word integration issues after updating, please contact Granicus Support for further investigation
Jul 14, 18:25 MDT

Update - Our teams remain actively engaged in monitoring the Microsoft 365 Word integration issue affecting Legistar Agenda LE. We have identified that a complete resolution requires changes from Microsoft, and we are awaiting their implementation. We will continue to provide updates as new information becomes available. Additional details can be found here: https://support.microsoft.com/en-us/topic/june-9-2026-kb5094126-os-builds-26200-8655-and-26100-8655-1a9bcba6-5f53-4075-8156-fe11ac631737
Jul 8, 20:48 MDT

Update - We continue to actively monitor the Microsoft 365 Word integration issue affecting Legistar Agenda LE. At this time, we are awaiting changes from Microsoft to fully resolve the issue. Our teams remain engaged and will provide further updates as soon as new information becomes available. In the meantime, more information can be found here: https://support.microsoft.com/en-us/topic/june-9-2026-kb5094126-os-builds-26200-8655-and-26100-8655-1a9bcba6-5f53-4075-8156-fe11ac631737#:~:text=Known%20issues%20in%20this%20update
Jul 6, 19:13 MDT

Update - This issue has been identified as originating from a recent update to Microsoft 365 Office Version 2606 and the update introduced a change that impacts the ability to open or edit legislative files through the Word integration feature. We are closely monitoring the software provider's progress under: https://learn.microsoft.com/en-us/answers/questions/5917867/after-installation-of-kb5094126-the-word-integrati and will communicate any updates as soon as they become available.
Jul 3, 12:07 MDT

Monitoring - We understand the importance of this functionality to your day-to-day operations and are treating this matter with urgency. Our teams are actively monitoring developments, investigating possible workarounds, and working to minimize customer impact wherever possible. We will continue to share updates as additional information becomes available.

Thank you for your patience and understanding.
Jul 1, 22:02 MDT

Identified - Word Integration Advisory for Legistar Users
We would like to make customers aware of an issue affecting the Microsoft Word integration functionality used within Legistar.
Our teams have identified that users running Microsoft 365 Office Version 2606 may experience issues when opening or editing legislative files through the Word integration feature. We are actively monitoring the situation and working with our Engineering and Technical Support teams to evaluate any available mitigation options while a permanent resolution is being developed.
Additional information regarding the issue can be found here:
https://learn.microsoft.com/en-us/answers/questions/2338779/after-installation-of-kb5094126-the-word-integrati
Recommended Action for Users Who Have Not Updated to Version 2606
To help prevent potential disruption, we recommend pausing Microsoft Office updates until additional guidance becomes available.
To pause Office updates:
Open Microsoft Word.
Select File > Account.
Under Office Updates, select Update Options.
Choose Disable Updates.
Confirm the action if prompted.
Note: Disabling updates will help prevent installation of Version 2606 until this issue has been resolved.

For Users Currently Experiencing the Issue
If you are currently unable to open or edit legislative files through the Word integration feature, please contact Granicus Technical Support if you have not already done so. We are actively tracking reported cases and will continue to provide updates as new information becomes available.
Jul 1, 16:09 MDT

EngagementHQ Scheduled Maintenance- US

Completed - The scheduled maintenance has been completed.
Jul 14, 03:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:31 MDT

Scheduled - On Tuesday, 14th July, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 10, 07:49 MDT

EngagementHQ Scheduled Maintenance- CA

Completed - The scheduled maintenance has been completed.
Jul 14, 01:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:30 MDT

Scheduled - On Monday, 13th July, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 10, 07:46 MDT

Jul 13, 2026

EngagementHQ Scheduled Maintenance- UK & EU

Completed - The scheduled maintenance has been completed.
Jul 13, 23:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:30 MDT

Scheduled - On Monday, 13th July, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Jul 10, 07:43 MDT

GovQA Email Delivery Delays for some customers

Resolved - The email delivery delay issue has been resolved; our engineering team has implemented the fix and confirmed stable operation over a 10-hour monitoring period; all services are fully operational. We apologize for the inconvenience and thank you for your patience.
Jul 13, 21:17 MDT

Monitoring - Mitigation measures have been implemented, and we are currently monitoring the GovQA environment for stability. Email processing and delivery appear to be functioning normally at this time, and previously delayed messages are being processed. Our teams will continue to closely monitor the platform to ensure service remains stable.
Jul 13, 12:43 MDT

Investigating - We are currently investigating an issue that may be causing delays in email processing and delivery for some GovQA customers. Users may experience email notifications being delivered later than expected.
Our teams are actively working to mitigate the issue and restore normal service. We will provide additional updates as more information becomes available.
Jul 13, 11:02 MDT

Granicus Issue Notification: govMeetings Peak

Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings Peak. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 13, 19:59 MDT

Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Peak

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Jul 13, 16:40 MDT

EngagementHQ Scheduled Maintenance- ANZ

Completed - The scheduled maintenance has been completed.
Jul 13, 06:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 04:30 MDT

Scheduled - On Monday, 13th July, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it.
Jul 10, 07:40 MDT

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

Server Maintenance AU Region

Completed - The scheduled maintenance has been completed.
Jul 10, 10:15 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:00 MDT

Scheduled - To improve service reliability, we will be migrating the OpenCities Redirection service for the AU region to a new host. A brief interruption of around 15 minutes is expected. During this time, redirects such as non-“www” URLs or alternate web addresses may not work.
We apologize for any inconvenience and appreciate your patience as we complete this work to ensure ongoing service stability.
Jul 10, 01:01 MDT

Jul 9, 2026

Granicus Issue Notification: Swagit Video

Resolved - The issue has been resolved as of 8:15 PM CDT and all services have been restored to full operational status. We thank you for your patience and apologize for any inconvenience caused.
Jul 9, 23:08 MDT

Update - We have identified a likely cause of the service disruption impacting Swagit and are actively implementing corrective actions. Our teams continue to work toward full service restoration. We appreciate your patience and will provide additional updates as they become available.
Jul 9, 16:18 MDT

Identified - Granicus Engineering has identified a network-related issue impacting Swagit services. Our teams are actively working to restore service as quickly as possible. We appreciate your patience and understanding while we work to resolve this issue. Further updates will be provided as they become available.
Jul 9, 13:36 MDT

Investigating - Granicus Engineering team is currently investigating an issue impacting Swagit services.
Our teams are actively working to identify the cause and restore normal service as quickly as possible. Further updates will be shared as they become available.
Jul 9, 12:49 MDT

Simpleview CMS sites down

Resolved - The issue impacting Simpleview CMS sites has been resolved, and services have been restored. Our engineering teams have confirmed that site availability has returned to normal and continue to actively monitor the platform to ensure ongoing stability.
We sincerely apologise for any inconvenience this disruption may have caused and appreciate your patience while our teams worked to restore service.
Jul 9, 08:13 MDT

Update - Granicus engineering teams continue to actively investigate the issue impacting Simpleview CMS sites. Our teams are engaged and working to identify the underlying cause and restore full service stability. We appreciate your patience and will provide further updates as additional information becomes available.
Jul 9, 07:44 MDT

Investigating - Granicus engineering teams are actively working to identify the cause impacting Simpleview CMS sites. We will provide further updates as more information becomes available.
Jul 9, 07:28 MDT

Granicus Issue Notification: govService UK

Resolved - This incident has been resolved. Email processing is now working as expected.
Jul 9, 06:54 MDT

Update - We are continuing to investigate an issue affecting email delivery related to LIM14. Our teams are actively working to determine the cause and restore normal service. Further updates will be provided as they become available.
Jul 9, 06:17 MDT

Granicus Issue Notification: govService OneView Core

Resolved - The issue impacting the OneView Web App has been fully resolved. The corrective fix was successfully deployed and validated across multiple environments. All OneLink web app services are now operating normally.

We sincerely apologize for any inconvenience caused and appreciate your patience while our teams worked to restore full service.
Jul 9, 02:55 MDT

Update - The corrective fix has been successfully validated in our staging environment and is confirmed to resolve the issue. Our Engineering teams are proceeding with the production deployment and will apply the fix at the earliest safe opportunity.
We sincerely apologize for the inconvenience this has caused and appreciate your patience. Citizens requiring immediate access to services may continue to use the native iOS or Android mobile apps, which remain fully operational.
We will provide a final update once the fix has been applied to production and full service has been restored.
Jul 8, 11:20 MDT

Identified - Granicus Engineering has identified the cause of the issue impacting the OneView Web App. Our Engineering teams have developed a corrective fix and are currently validating and applying the change. We will continue to provide updates as remediation progresses.
Jul 8, 09:16 MDT

Update - Granicus Engineering is currently investigating an issue impacting the OneView Web App, where users may encounter a blank white screen when accessing services through a web browser. As a result, citizens using the web-based version may be unable to access available services. The native iOS and Android apps remain operational, and the core OneView platform is not impacted.
Our Engineering teams are actively investigating the issue and working to identify the root cause. We will provide further updates as more information becomes available.
Jul 8, 08:21 MDT

Investigating - Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Core

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Jul 8, 08:00 MDT

govService Release 582 v2 - 9th July 2026t(UK)

Completed - The scheduled maintenance has been completed.
Jul 9, 02:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 21:30 MDT

Scheduled - Release 582 v2 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 9th July 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Jul 6, 06:30 MDT

Jul 8, 2026

Jul 7, 2026

Granicus Maintenance Notification: govService - SRE - OneView EE Hotfix

Completed - The scheduled maintenance has been completed.
Jul 7, 20:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 19:00 MDT

Scheduled - Dear Valued Customer,

We would like to inform we will perform a hotfix maintenance window on the SRE OneView EE system. It is planned to happen July 7th, 2026, 7:00 PM MDT. During this maintenance window, the system may be temporarily unavailable while we apply software updates.

The purpose of this hotfix is to resolve an issue affecting the map preview window within Service Request records.

No action is required on your part.

We appreciate your patience and understanding as we work to enhance the platform.
Jul 6, 13:01 MDT

Granicus Issue Notification: govMeetings SpeakUp Degradation

Resolved - The issue impacting the availability of the govMeetings SpeakUp application has been resolved. The Granicus Engineering team implemented mitigation measures, and service has remained stable following monitoring and validation efforts.
We will continue to monitor the environment to ensure ongoing stability. We apologise for any inconvenience this issue may have caused and thank you for your patience.
Jul 7, 09:45 MDT

Identified - The Granicus Engineering team has identified the cause of the issue affecting the govMeetings SpeakUp application and is actively implementing mitigation measures. We are monitoring the environment closely to confirm service stability and will provide further updates as progress continues. Thank you for your patience.
Jul 7, 09:22 MDT

Update - The Granicus Engineering team continues to actively investigate the issue impacting the availability of the govMeetings SpeakUp application. Our teams have completed several mitigation and diagnostic activities and are currently performing deeper analysis to determine the source of the service instability.
We remain focused on restoring normal service as quickly as possible and will provide further updates as additional information becomes available. Thank you for your patience.
Jul 7, 08:14 MDT

Investigating - We are currently investigating an issue impacting the availability of the govMeetings SpeakUp application. Users may be experiencing issues accessing the service. The Granicus Engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
We will provide further updates as more information becomes available. Thank you for your patience.
Jul 7, 07:21 MDT

Host Compliance Scheduled Maintenance - 6th July 2026

Completed - The scheduled maintenance has been completed.
Jul 7, 03:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:30 MDT

Scheduled - Granicus technical teams will conduct scheduled maintenance for Host Compliance servers on 6th July 2026, at 23:30 Mountain Time. The maintenance window is scheduled for 4 hours. While no downtime is anticipated for this release, there may be intermittent service disruptions during the maintenance period.
If you have any questions or require assistance, please contact us at support@granicus.com
Jul 6, 08:12 MDT

All Systems Operational

About This Site

Scheduled Maintenance

GovAccess Vision release- Fix version gova-2026.2.520.0 Jul 23, 2026 22:30 - Jul 24, 2026 04:30 MDT

govMeetings Scheduled Maintenance Release Jul 23, 2026 23:00 - Jul 24, 2026 01:00 MDT

govMeetings Scheduled Maintenance Release Jul 24, 2026 22:00 - Jul 25, 2026 04:00 MDT

OneMeeting Scheduled Maintenance Jul 27, 2026 00:00-06:00 MDT

Granicus Maintenance Notification: govService - SRM OneView Security Patches Jul 28, 2026 00:00-05:00 MDT

Granicus Maintenance Notification: govService - SRM - OneView EE Product Release Jul 30, 2026 19:00-23:00 MDT

Granicus Maintenance Notification: govService - SRM - OneView Dynamics Product Release Jul 30, 2026 19:00-23:00 MDT

Agenda OE (OneMeeting) Scheduled Maintenance Jul 31, 2026 00:00-06:00 MDT

govMeetings Standard Monthly Maintenance Jul 31, 2026 22:00 - Aug 1, 2026 04:00 MDT

govQA Scheduled Maintenance Jul 31, 2026 22:00 - Aug 1, 2026 04:00 MDT