All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - ANZ Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

govQA Scheduled Maintenance May 29, 2026 22:00 - May 30, 2026 04:00 MDT

Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Posted on May 15, 2026 - 11:01 MDT

govMeetings Standard Monthly Maintenance May 29, 2026 22:00 - May 30, 2026 04:00 MDT

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Posted on May 15, 2026 - 11:12 MDT

OneMeeting Scheduled Maintenance Jun 1, 2026 00:00-06:00 MDT

OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Posted on May 11, 2026 - 13:46 MDT

EngagementHQ Scheduled Maintenance- UK &EU Jun 1, 2026 21:30-22:30 MDT

On Monday, 1st June, 2026, at 9:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Posted on May 27, 2026 - 08:01 MDT

EngagementHQ Scheduled Maintenance- CA Jun 1, 2026 23:30 - Jun 2, 2026 00:30 MDT

Update - We will be undergoing scheduled maintenance during this time.
May 27, 2026 - 08:04 MDT
Scheduled - On Monday, 1st June, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
May 27, 2026 - 08:04 MDT

Granicus Maintenance Notification: govService - OneView Security Patches Jun 2, 2026 00:00-05:00 MDT

Dear Valued Customer,

This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on June 2nd, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services.

Start time by time zones:
Pacific Time: 11:00 PM (June 1st)
Mountain Time: 12:00 AM (June 2nd)
Central Time: 1:00 AM
Eastern Time: 2:00 AM
Posted on May 19, 2026 - 07:26 MDT

EngagementHQ Scheduled Maintenance- US Jun 2, 2026 01:30-02:30 MDT

On Tuesday, 2nd June, 2026, at 1:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
Posted on May 27, 2026 - 08:06 MDT

Host Compliance Scheduled Maintenance - 2nd June 2026 Jun 2, 2026 03:00-04:00 MDT

Granicus technical teams will conduct scheduled maintenance to upgrade Host Compliance servers on 2nd June 2026, at 3:00 AM Mountain Time. The duration of the maintenance window is 1 hour; there is no downtime for this release. If you have any questions or require assistance, please contact us at support@granicus.com
Posted on May 26, 2026 - 06:49 MDT

govService Release 581A - 4th June 2026 (US) Jun 4, 2026 01:00-05:30 MDT

Release 581A will apply essential updates to the govService platform for all US customers on Thursday, 4th June 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#included-in-release581a

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on May 22, 2026 - 07:30 MDT

govService Release 581 - 4th June 2026 (US) Jun 4, 2026 01:00-05:00 MDT

Release 581 will apply essential updates to the govService platform for all US customers on Thursday, 4th June 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release581

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Posted on Jun 04, 2026 - 01:00 MDT

GovQA Release 26.6 Jun 4, 2026 20:30-22:30 MDT

We will be pushing the Records Request Management (GovQA) 26.6 release to production. During this time, he Records Request Management Application may experience delays and some functionality may not be fully available.
Posted on May 28, 2026 - 13:17 MDT
May 29, 2026
OneMeeting Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:01 MDT
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.
Action: No action is required on your end.
Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
May 26, 10:35 MDT
EngagementHQ Scheduled Maintenance- US
Completed - The scheduled maintenance has been completed.
May 29, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 05:11 MDT
Scheduled - On Thursday, 28th May, 2026, at 11 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
May 18, 05:11 MDT
May 28, 2026
EngagementHQ Scheduled Maintenance- CA
Completed - The scheduled maintenance has been completed.
May 28, 23:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:01 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 05:08 MDT
Scheduled - On Thursday, 28th May, 2026, at 10 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
May 18, 05:08 MDT
EngagementHQ Scheduled Maintenance- UK &EU
Completed - The scheduled maintenance has been completed.
May 28, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 21:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 05:09 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 05:06 MDT
Scheduled - On Thursday, 28th May, 2026, at 9 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within an hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
May 18, 05:06 MDT
Granicus Maintenance Notification: govService - OneView EE Product Release
Completed - The scheduled maintenance has been completed.
May 28, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 20:00 MDT
Update - We will be undergoing scheduled maintenance during this time.

This release is planned to happen May 28th, 2026, 8:00 PM MT. No downtime is expected.
May 27, 12:21 MDT
Scheduled - Dear Valued Customer,

We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen May 28th, 2026, 8:00 PM MT. No downtime is expected.

You can review the release notes here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E
May 26, 14:24 MDT
EngagementHQ ANZ Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 06:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:30 MDT
Scheduled - On Thursday, 28th May, 2026, at 4:30 AM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 2-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it
May 18, 05:02 MDT
May 27, 2026
Granicus Issue Notification: govAccess Vision
Resolved - Monitoring confirms stability, and services have now returned to normal operation.
We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
May 27, 12:51 MDT
Monitoring - Granicus engineering teams have successfully implemented mitigation and stabilization measures, and services are now operating in a stable state.
We have observed significant improvements across the previously impacted sites, with performance returning to normal and our monitoring indicates that the fix has been effective and the platform is stable.
We will continue to closely monitor the environment to ensure sustained performance and quickly address any residual or emerging issues.
Thank you for your patience and understanding while we worked through this.
May 27, 11:58 MDT
Update - Granicus engineering teams have implemented initial stabilization measures, and we are seeing positive improvements across affected services. Some users may still experience intermittent slowness or delays as mitigation efforts continue and systems fully stabilize.
We remain actively engaged in resolving this issue and will provide further updates as progress is made. Thank you for your continued patience and understanding.
May 27, 11:00 MDT
Identified - We are currently experiencing an intermittent issue affecting access to some sites. The Granicus Engineering team is actively working on mitigation and implementing fixes to stabilize the experience.

As a helpful step, we recommend clearing your browser’s cache to avoid loading any previously cached error pages. This can often improve access while we continue working on a permanent fix.

We understand the importance of reliable access and apologize for any inconvenience caused. We will continue to provide updates as progress is made.
May 27, 10:39 MDT
govService Firmstep scheduled maintenance (US) - 27th May 2026
Completed - The scheduled maintenance has been completed.
May 27, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 MDT
Scheduled - Granicus engineering teams will conduct scheduled maintenance to migrate historical data into Redshift for the tickets table for US customers on 27th May at 12:00 AM Mountain time. During the maintenance window, Redshift and related data will be temporarily unavailable.
The duration of the maintenance window is 2 hours. If you have any questions or require assistance, please contact us at support@granicus.com
May 22, 06:36 MDT
May 26, 2026
Granicus Issue Notification: govMeetings InSite
Resolved - The issue impacting govMeetings InSite has now been resolved, and services are operating normally.
Our teams have closely monitored the platform and confirmed stability. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked through this.
May 26, 12:47 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 08:22 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Insite

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
May 26, 08:11 MDT
Granicus Issue Notification: Gov Delivery - Communication Cloud (UK)
Resolved - This incident has been resolved.
May 26, 07:04 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 06:05 MDT
Update - We are continuing to investigate this issue.
May 26, 05:01 MDT
Investigating - 11:45 GMT
Granicus Engineering teams are currently investigating an issue impacting GovDelivery – Communications Cloud (UK). Our teams are treating this as a priority, and further updates will be provided as soon as possible.

Product: GovDelivery – Communications Cloud (UK)

Updates on this issue will continue to be provided on Status.Granicus.com. For other issues or questions, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 26, 04:59 MDT
Granicus Issue Notification: govService UK
Resolved - Granicus Engineering teams have successfully implemented a fix for the issue impacting govService UK and have been actively monitoring the platform. Our monitoring confirms that services have remained stable, and the incident is now considered resolved. We will continue to keep a close watch to ensure ongoing performance and reliability.
We sincerely apologize for the disruption caused and appreciate your patience and understanding while we worked to resolve the issue.
May 26, 06:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 05:28 MDT
Update - We are facing a wider platform outage across UK sites. Our engineering team continues to investigate and work with high priority to resolve the outage issues. We sincerely apologize for the inconvenience and appreciate your patience.
We will provide the next update in approximately 30 minutes as we make further progress.
May 26, 04:11 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 26, 03:12 MDT
govService Firmstep scheduled maintenance (UK) - 26th May 2026
Completed - The scheduled maintenance has been completed.
May 26, 00:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 22:30 MDT
Scheduled - Granicus engineering teams will conduct scheduled maintenance to migrate historical data into Redshift for the tickets table for UK customers on 26th May at 05:30 AM UK time. During the maintenance window, Redshift and related data will be temporarily unavailable.
The duration of the maintenance window is 2 hours. If you have any questions or require assistance, please contact us at support@granicus.com
May 22, 06:34 MDT
May 25, 2026
govService Release 581A - 26th May 2026 (UK)
Completed - The scheduled maintenance has been completed.
May 25, 23:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:30 MDT
Scheduled - Release 581A will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 26th May 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#included-in-release581a

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
May 22, 07:28 MDT
Host Compliance Scheduled Maintenance - 24th May 2026
Completed - The scheduled maintenance has been completed.
May 25, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 23:00 MDT
Scheduled - Granicus technical teams will conduct scheduled maintenance for Host Compliance servers on 24th May 2026, at 23:00 PM Mountain Time. The duration of the maintenance window is 5 hours; there is no downtime for this release. If you have any questions or require assistance, please contact us at support@granicus.com
May 21, 07:58 MDT
May 24, 2026
May 23, 2026
govMeetings Scheduled Maintenance Release
Completed - The scheduled maintenance has been completed.
May 23, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 MDT
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
May 15, 00:02 MDT
May 22, 2026
Granicus Issue Notification: Indigov Websites - US House
Resolved - This incident has been resolved.
May 22, 14:18 MDT
Monitoring - Teams have implemented a fix and services have been restored. We are actively monitoring to ensure stability and full recovery. We apologize for the inconvenience and appreciate your patience.
May 22, 12:55 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting Indigov Websites - US House. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

Product: Indigov Websites - US House

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 22, 12:03 MDT
GovAccess Vision release- Version gova-2026.1.225.0
Completed - The scheduled maintenance has been completed.
May 22, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:30 MDT
Scheduled - On Thursday, May 21st, 2026, at 9:30 PM PST,
Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately.

You can review the release notes in detail at:
https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US
May 19, 21:50 MDT
govMeetings Scheduled Maintenance Release
Completed - The scheduled maintenance has been completed.
May 22, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 MDT
Scheduled - Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what¹s being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
May 15, 00:04 MDT
May 21, 2026
Granicus Issue Notification: govMeetings InSite
Resolved - This incident has been resolved.
May 21, 18:57 MDT
Update - Granicus Engineering teams have implemented a fix and are continuing to monitor the environment to ensure stability. We appreciate your patience and understanding while we worked to resolve this issue. If you continue to experience any problems or have further questions, please contact Granicus Support.
May 21, 14:06 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 10:30 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Insite

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
May 21, 10:22 MDT
Granicus Issue Notification: govAccess Vision
Resolved - This incident has been resolved.
May 21, 12:46 MDT
Monitoring - Our engineering team has identified the cause of the intermittent outages impacting multiple sites and has implemented mitigation measures. All sites are now fully operational. We sincerely apologize for the inconvenience caused and appreciate your patience. Our team will continue to monitor the environment closely and will keep you informed of any further updates if required.
May 20, 22:14 MDT
Granicus Issue Notification: govService SmartGov
Resolved - This incident has been resolved.
May 21, 08:03 MDT
Update - Granicus Engineering teams have restored SmartGov Job Processing (background services) functionality. We apologize for the disruption. The issue impacted background and automated operations, which are now working normally.
May 21, 08:02 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService SmartGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 21, 07:32 MDT
Granicus Issue Notification: EngagementHQ Canada
Resolved - This incident has been resolved.
May 21, 02:19 MDT
Update - Our engineering team is working with high priority to resolve the performance and intermittent outage issues.
We sincerely apologize for the inconvenience and appreciate your patience. We will provide the next update in approximately one hour as we make further progress.
May 20, 21:51 MDT
Investigating - We are currently investigating an issue impacting EngagementHQ Canada. Our teams are actively working to identify the root cause and restore service as quickly as possible.
May 20, 19:01 MDT
govService Firmstep scheduled maintenance - 21st May 2026
Completed - The scheduled maintenance has been completed.
May 21, 00:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:30 MDT
Scheduled - Granicus engineering teams will conduct scheduled maintenance to migrate historical data into Redshift for UK customers on 21st May at 02:30 AM UK time. During the maintenance window, Redshift and related data will be temporarily unavailable.
The duration of the maintenance window is 5 hours. If you have any questions or require assistance, please contact us at support@granicus.com
May 19, 08:07 MDT
May 20, 2026
govService Release 581 - 20th May 2026 (UK)
Completed - The scheduled maintenance has been completed.
May 20, 01:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 21:30 MDT
Scheduled - We have rescheduled the release 581 originally planned for May 14th due to technical considerations. We apologize for the inconvenience caused. This release will now happen on 20th May 2026. The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release581

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
May 18, 06:47 MDT
May 19, 2026
May 18, 2026
Granicus Issue Notification: govMeetings InSite
Resolved - The issue impacting Legistar data publishing to InSite has been mitigated and service has returned to normal performance. We apologize for the inconvenience this may have caused. Our teams will continue to monitor the platform to ensure ongoing stability.
May 18, 17:31 MDT
Update - We continue to observe improved stability across the govMeetings InSite platform following the corrective actions implemented by our Engineering teams.
Performance for Legistar data syncing has shown sustained improvement, and customers should now be experiencing reduced latency and more consistent publishing behaviour. Our teams remain actively engaged and are closely monitoring the platform during peak load periods to ensure stability is maintained.
We will continue to monitor and make further optimizations as needed to ensure full service reliability.
May 18, 13:26 MDT
Monitoring - The Granicus Engineering team has implemented further corrective actions to mitigate the Sync latency issues in Insite.
We continue to see signs of improvement, and a subset of customers should be experiencing improved performance in posting Legistar data to InSite.
Support teams are actively engaged and monitoring the service stability.
We will continue to monitor the platform till Monday US business hours for peak load window.
We apologize for the inconvenience and appreciate your continued patience and cooperation.
May 16, 00:10 MDT
Update - We are seeing early signs of improvement, and a subset of customers should be experiencing reduced delays in posting Legistar data to InSite. Our teams remain fully engaged and are working with the highest priority to restore full performance as quickly as possible.
May 15, 18:20 MDT
Update - We continue to experience performance issues that are causing delays in posting Legistar data to InSite. Our teams are actively investigating and working to resolve this with the highest priority. We appreciate your patience and will provide further updates as progress is made.
May 15, 15:48 MDT
Update - We continue to investigate the issue and are actively working to address performance impacts as they arise. Our teams remain engaged and are closely monitoring the situation while implementing mitigation steps. Further updates will be provided as more information becomes available.
May 15, 12:54 MDT
Investigating - We are observing increased latency that may delay the posting of Legistar data into InSite. Our teams are actively investigating and working to resolve the issue. We are closely monitoring performance and will continue to provide updates as progress is made.
May 15, 11:40 MDT
Monitoring - The Granicus Engineering team has identified and implemented corrective actions to mitigate the Sync latency issues in Insite.
Support teams are actively engaged to test and implement further fixes to achieve full service stability.
We will share the next update shortly. We apologize for the inconvenience and appreciate your patience and cooperation.
May 15, 04:28 MDT
Update - Our technical teams are actively working on resolving the issue and stabilizing the service as a priority. We sincerely apologize for the inconvenience caused and will continue to provide regular updates on progress. Thank you for your continued patience as we work to resolve this matter.
May 15, 02:30 MDT
Update - Our Engineers are continuing to investigate the issue, with a thorough review and analysis being conducted. We continue to treat this as a top priority and will provide an update as we progress to a resolution. Thank you for your continued patience as we work to resolve this matter.
May 14, 22:22 MDT
Investigating - Our Engineers are continuing to investigate the issue and are treating this as a top priority. We will provide an update as we progress to a resolution. Thank you for your continued patience as we work to resolve this matter.
May 14, 21:17 MDT
Monitoring - We have made a change in our environment to address delays impacting Insight publishing from Legistar. Early indicators show improved performance, and we are continuing to monitor to ensure full recovery and stability.
May 14, 18:55 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings Insite

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
May 14, 17:01 MDT
Granicus Issue Notification: govService US
Resolved - This incident has been resolved.
May 18, 13:03 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService US. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService US

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 18, 12:43 MDT
Granicus Issue Notification: govService US
Update - Granicus Engineering teams have identified and resolved the issue impacting govService US. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 18, 12:52 MDT
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService US. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 18, 12:52 MDT
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService US. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService US

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
May 18, 12:43 MDT
May 17, 2026
govDelivery Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance: Sunday, May 17th, 2026 - 12 AM CDT
Completed - The scheduled maintenance has been completed.
May 17, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 MDT
Update - Maintenance Window changed from 4 hours to 2 hours.
May 14, 14:43 MDT
Scheduled - Beginning at 12 AM Central Time on Sunday, May 17th, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, May 17th (12:00 AM - 2:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
May 1, 05:37 MDT
May 16, 2026
Simpleview CRM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 MDT
Scheduled - Granicus will be performing a scheduled upgrade of our Network Infrastructure to enhance performance, security, and compatibility. This upgrade supports the continued reliability of the Simpleview CRM platform.

During the maintenance window, customers using Simpleview CRM may experience intermittent service disruptions or reduced performance. All services will be closely monitored, and we will work to minimize any impact.
May 15, 12:44 MDT
May 15, 2026
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