All Systems Operational

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Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications ? Operational
90 days ago
100.0 % uptime
Today
govDelivery Communications Cloud Operational
Targeted Messaging Service (TMS) Operational
Interactive Text (Textizen) Operational
90 days ago
100.0 % uptime
Today
govMeetings - Live Video, Legislative and Agenda ? Operational
90 days ago
99.99 % uptime
Today
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak ? Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
ClearCast ? Operational
90 days ago
99.99 % uptime
Today
RS - OneMeeting PrimeGov Operational
govAccess - Website and Content ? Operational
govAccess Vision CMS ? Operational
govAccess Civica CMS ? Operational
SpeakUp Operational
eComment Operational
OpenCities Operational
govRecords - Records Management ? Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
RS - OneView Core Operational
RS - OneView Dynamics Operational
RS - SIMA Operational
SmartGov Operational
SmartGov - Reports ? Operational
EHQ Australia Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
99.9 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
99.92 % uptime
Today
EHQ Canada Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
EHQ UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
EHQ US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
EHQ Europe Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Bluehaven Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Participant Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 11:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 20, 09:50 MDT
Scheduled - On Monday, May 20th 2024, at 10 am MDT, Granicus is performing standard release for EngagementHQ. We anticipate an outage of 15 mins. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hour.
May 20, 09:50 MDT
Resolved - This incident has been resolved.
May 20, 09:01 MDT
Identified - The issue has been identified and a fix is being implemented.
May 20, 09:00 MDT
Investigating - A subset of Host Compliance Customers have reported that they are getting an error when accessing their Host Compliance sites. We are investigating this issue and will provide an update as soon as we have more information.
May 20, 08:36 MDT
May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:00 MDT
Scheduled - Beginning at 12 AM Central Time on Sunday, May 19th Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:
• Sunday, May 19th (12:00 AM - 4:00 AM CDT)

Impacted Applications and Services:
• Communications Cloud (Production environment) via admin.govdelivery.com
• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com
• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status

May 2, 10:12 MDT
May 18, 2024
May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 MDT
Scheduled - This is a reminder that the regularly scheduled monthly software update will be applied Thursday evening, May 16th, 2024 beginning at 9 PM Pacific. The update package to update sites hosted outside of the Granicus govAccess environment will be available by Thursday, May 23, 2024.

For more details, please read the release notes: https://support.granicus.com/s/article/What-s-New-in-Vision

Your site may be unavailable for 5-15 minutes during the update.

May 14, 16:27 MDT
May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 23:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 16, 13:09 MDT
Scheduled - On Thursday, May 16th 2024, at 11 pm MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 30 minutes
May 16, 13:09 MDT
Completed - The scheduled maintenance has been completed.
May 16, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 16, 13:07 MDT
Scheduled - On Thursday, May 16th 2024, at 10:30 pm MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 30 minutes
May 16, 13:06 MDT
Completed - The scheduled maintenance has been completed.
May 16, 22:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 MDT
Scheduled - On Thursday, May 16th 2024, at 10 pm MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 30 minutes.
May 16, 12:53 MDT
Resolved - Granicus Engineering teams have identified and resolved the issue impacting the Legistar component of GovMeetings where customers may be experiencing an "out of memory" error when publishing. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings Legistar

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

May 16, 10:00 MDT
Investigating - We are currently investigating an issue with the Legistar component of GovMeetings. Customers may be experiencing an "out of memory" error when publishing.

We apologise for any inconvenience this is causing.

We shall provide further updates in due course.

May 16, 08:49 MDT
Completed - The scheduled maintenance has been completed.
May 16, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 04:30 MDT
Scheduled - On Thursday, May 16th 2024, at 4.30 am MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 30 minutes.
May 16, 01:44 MDT
Completed - The scheduled maintenance has been completed.
May 16, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 MDT
Scheduled - Granicus will undergo product maintenance this Wednesday, May 15 between the hours of 9:00 PM and 1:00 AM PT.
The purpose of this maintenance is to provide a hot fix for eComment to restore the ability to download the eComments PDF report. No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus customer.

May 14, 10:07 MDT
May 15, 2024
Resolved - This incident has been resolved.
May 15, 02:05 MDT
Update - We are continuing to monitor for any further issues.
May 14, 06:09 MDT
Monitoring - We have implemented a fix and are currently monitoring.

We apologise for any inconvenience this issue has caused.

May 14, 05:25 MDT
Identified - We have identified an issue where customers are experiencing access problems on Sandbox sites. We are working to resolve this and shall provide further updates in due course.
May 14, 05:02 MDT
May 14, 2024
Resolved - This incident has been resolved.
May 14, 11:57 MDT
Investigating - We are experiencing delays in email delivery for a subset of our customers. We are investigating this issue and will provide an update as soon as we can.
May 14, 11:28 MDT
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 MDT
Scheduled - Granicus will undergo product maintenance this Tuesday, May 7 between the hours of 9:00 PM and 1:00 AM PT.
The purpose of this maintenance is to provide a hot fix which extends the product security, stability and functionality of your Granicus solution. No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus customer.

May 6, 16:39 MDT
May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:30 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 6, 10:48 MDT
Scheduled - On Tuesday, May 7th 2024, at 00.30 am MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2.5 hour.
May 6, 10:48 MDT
Completed - The scheduled maintenance has been completed.
May 7, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 6, 10:45 MDT
Scheduled - On Tuesday, May 7th 2024, at 00.00 AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
May 6, 10:45 MDT
Completed - The scheduled maintenance has been completed.
May 7, 00:15 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:15 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 6, 10:43 MDT
Scheduled - On Monday, May 6th 2024, at 22.15 PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours.
May 6, 10:40 MDT
May 6, 2024
Completed - The scheduled maintenance has been completed.
May 6, 07:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 04:30 MDT
Scheduled - On Monday, May 6th 2024, at 4.30 am MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages, there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2.5 hour.
May 5, 22:04 MDT