Granicus System Status

All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.

govDelivery - Communications Operational

GovDelivery Communications Cloud Operational

Targeted Messaging Service (TMS) Operational

Emergency Notification System (ENS) Operational

govMeetings - Live Video, Legislative and Agenda Operational

MediaManager Operational

Live Video Operational

Archive Video Operational

Legistar Operational

Peak Operational

InSite Operational

Boards & Commissions Operational

iLegislate Operational

IQM2 Operational

Novus Agenda/Video Operational

govAccess - Website and Content Operational

govAccess Vision CMS Operational

govAccess Civica CMS Operational

SpeakUp Operational

govRecords - Records Management Operational

ROAM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

Granicus Issue Notification: Degradation in Video Stream Quality for Media Manager

Resolved - This issue has been resolved and all systems are operating normally.

Issue Summary & Impact: Our engineering team has identified the root cause impacting the West Coast streaming servers. Granicus Support has actively moved clients to stream servers that are not affected by this issue while our engineers worked to address the root cause. All streams should be fully functional and are no longer experiencing buffering/stuttering issues.
Product: Media Manager; Streaming Video

We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Dec 10, 14:50 MST

Investigating - Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Our technical teams are currently investigating an issue with West Coast steaming servers resulting in freezing or buffering errors.
Product: MediaManager; Streaming Video

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Dec 10, 11:35 MST

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

govMeetings and Civica Standard Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Dec 7, 01:07 MST

Verifying - Verification is currently underway for the maintenance items.
Dec 7, 00:51 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 22:01 MST

Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Dec 4, 16:23 MST

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.