Granicus System Status

All Systems Operational

About This Site

Current System Status for Granicus Services and Applications.

govDelivery - Communications Operational

GovDelivery Communications Cloud Operational

Targeted Messaging Service (TMS) Operational

Emergency Notification System (ENS) Operational

govMeetings - Live Video, Legislative and Agenda Operational

MediaManager Operational

Live Video Operational

Archive Video Operational

Legistar Operational

Peak Operational

InSite Operational

Boards & Commissions Operational

iLegislate Operational

IQM2 Operational

Novus Agenda/Video Operational

govAccess - Website and Content Operational

govAccess Vision CMS Operational

govAccess Civica CMS Operational

SpeakUp Operational

govRecords - Records Management Operational

ROAM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

govMeetings and Civica Standard Monthly Maintenance Jan 17, 22:00 - Jan 18, 04:00 MST

Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Please note: this maintenance does not include any product updates or changes.
Jan 16, 14:05 MST

Past Incidents

Jan 17, 2020

Granicus Issue Notification: Vision users reporting that they are unable to access Document Central or the Image Library.

Resolved - Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: It has come to our attention that come clients using the Vision CMS are unable to access their Document Central or Image Libraries as a result of the update last evening. Clearing browser cache on affected users' machines will resolve the issue.

Product: govAccess; Vision

We apologize for any inconvenience this may have caused. If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Jan 17, 08:12 MST

January 16th, 2020: Monthly Vision Software Release

Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:00 MST

Scheduled - This is a reminder that the regularly scheduled monthly software update will be applied Thursday evening, January 16, 2020 after 9PM Pacific time. Sites hosted outside Vision will be updated on Thursday, January 23, 2020.

This update includes features from the January release. For more details please read the January 2020 release notes: https://support.granicus.com/s/article/Whats-New-in-govAccess-January-16-2020?p=Vision&c=govAccess+Suite

Your site may be unavailable for 5-15 minutes during the update.
Jan 16, 10:51 MST

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

Jan 3, 2020

No incidents reported.