Vision Public Upload
Update - We continue to prioritize restoration of public file upload for Vision sites.

Granicus Engineering teams are actively implementing additional safeguards for this capability. Based on the current delivery plan, we are targeting restoration of public file upload with the November product release (planned for the last week of November 2026), subject to final security validation.

Authenticated backend / CMS admin uploads remain available.

We remain focused on delivering a secure, reliable restore and will keep this page updated as we approach that milestone.
Nov 13, 2026 - 08:38 MST
Identified - Granicus detected malicious activity targeted at the file upload functionality in the Granicus Vision Content Management System.

In accordance with our security protocol, that targeted functionality has been promptly disabled.

At this time, there is no evidence to suggest that customer information was accessed.

The public file upload functionality will be unavailable on all Vision websites until further notice, while the security and engineering teams work on it. The upload functionality for authenticated backend users is operational.

We will provide further updates as more information becomes available.
Oct 29, 2026 - 13:50 MDT

About This Site

Current System Status for Granicus Services and Applications.
Check here for our most recent Product Release Notes

govDelivery - Communications Operational
Communications Cloud Operational
Communications Cloud - Stage Operational
Targeted Messaging Service (TMS) Operational
Targeted Messaging Service (TMS) - Stage Operational
Communications Cloud - UK Operational
govDelivery - EngagementHQ Operational
EHQ - ANZ Operational
EHQ - Canada Operational
EHQ - Europe Operational
EHQ - UK Operational
EHQ - US Operational
govMeetings - Live Video, Legislative and Agenda Operational
MediaManager Operational
Live Video Operational
Archive Video Operational
Legistar Operational
Peak Operational
InSite Operational
Boards & Commissions Operational
iLegislate Operational
IQM2 Operational
Novus Agenda/Video Operational
OneMeeting PrimeGov Operational
Swagit Operational
govAccess - Website and Content Operational
Vision CMS Operational
OpenCities Operational
govRecords - Records Management Operational
ROAM Operational
govService Operational
govService U.K. Operational
govService U.S. Operational
Host Compliance Operational
OneView Core Operational
OneView Dynamics Operational
SIMA Operational
SmartGov Operational
SmartGov - Reports Operational
GovQA Operational
Amanda Operational
OpenForms Operational
Simpleview Products Operational
CRM Operational
CRM Apex Operational
CMS Operational
Act-On Operational
Book › Direct Operational
CRM Extranet Operational
Cvent Operational
DAM Operational
Data Engine Operational
Destination Dashboards Operational
Destination Travel Network (DTN) Operational
Eventsforce Operational
FuturePace Operational
MINT+ Operational
SendSites Operational
Government Experience Agent Operational
Indigov Operational
Indigov CRM - US House Operational
Indigov CRM - State & Local Operational
Indigov Websites - US House Operational
Indigov Websites - State & Local Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Host Compliance release #26.1 2026 Nov 15, 2026 21:30 - Nov 16, 2026 02:30 MST

Granicus technical teams will be implementing patch Release 26.1 on the Host Compliance servers on 15th November 2026 at 09:30 PM Mountain Time.
The duration of the release is 5 hours, Host Compliance systems will not be available during the release.
If you have any questions or need assistance, please contact support@granicus.com.
Posted on Nov 12, 2026 - 04:22 MST

govMeetings Scheduled Maintenance Release Nov 19, 2026 22:00 - Nov 20, 2026 00:00 MST

Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Nov 12, 2026 - 08:10 MST

govMeetings Scheduled Maintenance Release Nov 20, 2026 22:00 - Nov 21, 2026 04:00 MST

Granicus will be undergoing product maintenance for govMeetings applications. Granicus systems may be inaccessible while we perform software updates.

The purpose of this maintenance update is to extend the product stability and functionality of your Granicus solution. To learn more about what's being updated, you can review product release notes at https://support.granicus.com/s/article/Release-Notes.

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Posted on Nov 12, 2026 - 08:12 MST

Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Emergency Maintenance - November 22, 2026 - 12 AM CST Nov 21, 2026 23:00 - Nov 22, 2026 01:00 MST

Beginning at 12:00 AM Central Time on Sunday, November 22, 2026, Granicus technical teams will be performing maintenance affecting our Production environment for Communications Cloud and TMS applications.

During the maintenance period, the services/environments listed below will be unavailable.

Planned System Maintenance Dates/Times:

• Sunday, November 22 (12:00 AM - 2:00 AM CST)

Impacted Applications and Services:

• Communications Cloud (Production environment) via admin.govdelivery.com

• Web Services/APIs for the Communications Cloud environment via api.govdelivery.com

• Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com

Granicus Customer Support will provide updates during the maintenance period via our Status Page.
Posted on Nov 05, 2026 - 16:36 MST

govQA Scheduled Maintenance Nov 26, 2026 22:00 - Nov 27, 2026 04:00 MST

Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Posted on Nov 13, 2026 - 11:09 MST

govMeetings Standard Monthly Maintenance Nov 27, 2026 22:00 - Nov 28, 2026 04:00 MST

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Posted on Nov 13, 2026 - 11:06 MST

Nov 13, 2026

Agenda OE (OneMeeting) Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 MST
Scheduled - OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable.

Action: No action is required on your end.

Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.
Nov 2, 10:39 MST

Nov 12, 2026

GovQA Release 26.11.1 - 12 Nov 2026
Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 12:28 MST
Scheduled - Release 26.11.1 will apply essential updates to GovQA on 12 Nov 2026

The release is planned to start at 9:00 PM CST and to last for [_length of maintenance window_] [_optional - any key technical detail that this product wishes to include]._2 hours.

During the time of the release, system slowness or system errors may occur.

We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Nov 11, 12:28 MST
Granicus Issue Notification: govAccess Vision - Partial Outage
Resolved - This incident has been resolved.
Nov 12, 17:37 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govAccess Vision. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Nov 12, 17:22 MST

Nov 11, 2026

Granicus Issue Notification: govService GovQA
Resolved - Our Engineering team has resolved this issue. Customer using the API can now connect and use the API.
Nov 11, 13:54 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 11, 11:34 MST
Identified – Legistar/InSite Service Disruption for Canadian Customers
Resolved - This incident has been resolved.
Nov 11, 13:40 MST
Update - The planned service restart has been completed, and our teams are validating functionality across the affected Legistar/InSite services.

We are seeing improvement in service availability; however, some functionality remains under investigation. Our teams continue to work toward full restoration.

We will provide another update as validation and remediation efforts progress.
Nov 11, 11:47 MST
Identified - We have identified an issue affecting some Legistar/InSite functionality for customers in Canada. Our teams are implementing remediation that requires a controlled service restart.

Customers may experience a brief service interruption while this work is performed. We will provide another update once the restart is complete and functionality has been validated.
Nov 11, 10:53 MST
Granicus Issue Notification: govService GovQA
Update - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 11, 13:17 MST
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 11, 13:17 MST
Update - We are currently investigating an issue affecting the GovQA production API. Customers using the API may be unable to connect to or successfully process API requests at this time.
Nov 11, 12:24 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 11, 11:34 MST
govAccess Vision - Partial Outage
Resolved - The Granicus Engineering team has resolved the issue impacting the availability of a subset of Vision sites. Service has been restored, and the affected sites are available. We apologize for any inconvenience caused and thank you for your patience.
Nov 11, 10:57 MST
Update - The Granicus Engineering team continues to actively remediate the issue impacting a subset of Vision sites. During this time, customers may experience intermittent access issues. Restoring full and stable service remains our highest priority, and work is ongoing. We apologize for the inconvenience and will provide further updates as additional information becomes available.
Nov 11, 10:06 MST
Identified - The Granicus Engineering team has made significant progress in restoring service. The majority of affected Vision sites have recovered and are currently available. Remediation efforts remain underway for the remaining impacted sites, and the environment continues to be closely monitored to ensure ongoing stability. Further updates will be provided as additional information becomes available.
Nov 11, 08:49 MST
Investigating - The Granicus Engineering team is currently investigating an issue impacting the availability of a subset of Vision sites. We are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
Nov 11, 08:20 MST
govService Release 586 - 11th Nov 2026 (US)
Completed - The scheduled maintenance has been completed.
Nov 11, 05:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:00 MST
Scheduled - Release 586 will apply essential updates to the govService platform for all US customers on Wednesday, 11th Nov 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Oct 19, 06:45 MDT
Host Compliance Release #26 2026
Completed - The scheduled maintenance has been completed.
Nov 11, 03:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:30 MST
Scheduled - Granicus technical teams will be implementing Release #26 in the production environment on 1th Nov 2026 at 10:30 PM Mountain Time as part of the planned release schedule. The maintenance window will last 5 hours; Granicus systems may be unavailable during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Nov 5, 06:33 MST

Nov 10, 2026

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Granicus Issue Notification: Simpleview CRM
Resolved - This incident has been resolved.
Nov 6, 15:08 MST
Monitoring - We have deployed and successfully validated a fix for the Forms API submission issue. Our teams will continue monitoring to ensure the service remains stable. We apologize for the inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please contact Support with any questions.
Nov 6, 13:07 MST
Update - Our technical teams have developed a remediation for the Forms API submission issue, and initial testing has been successful. Additional validation is underway prior to deployment. We are working to restore normal form submission functionality as quickly as possible.
Nov 6, 12:28 MST
Identified - Our technical teams have identified the cause of the Forms API submission issue and are actively testing a remediation. We are working to restore normal form submission functionality as quickly as possible and will provide another update as progress is made.
Nov 6, 11:40 MST
Investigating - We are investigating an issue affecting submissions made to forms using the Forms API . Our technical teams have identified the likely cause and are actively working on remediation. We will provide another update as progress is made.
Nov 6, 10:31 MST
Granicus Issue Notification: govMeetings MediaManager
Resolved - This incident has been resolved.
Nov 6, 15:07 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings MediaManager

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 6, 13:22 MST
Granicus Issue Notification: govMeetings MediaManager
Update - Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 6, 14:10 MST
Resolved - Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 6, 14:10 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govMeetings MediaManager

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 6, 13:22 MST
Host Compliance release #25.1 2026
Completed - The scheduled maintenance has been completed.
Nov 6, 03:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 22:30 MST
Scheduled - Granicus technical teams will be carrying out scheduled maintenance on the Host Compliance US servers on 5 November 2026 at 10:30 PM Mountain Time.
The duration of the release is 5 hours, Host Compliance systems will not be available during the release.
If you have any questions or need assistance, please contact support@granicus.com.
Nov 5, 03:25 MST

Nov 5, 2026

GovQA 26.11 Release - 05-Nov-2026
Completed - The scheduled maintenance has been completed.
Nov 5, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:00 MST
Scheduled - Release 26.11 will apply essential updates to GovQA on 05-Nov-2026.

The release is planned to start at 9:00 PM CST and to last for 2 hours.

During the release, users may experience slowness and some GovQA functionality may not be available.

We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Nov 2, 20:00 MST

Nov 4, 2026

Granicus Issue Notification: SmartGov
Resolved - This incident has been resolved.
Nov 4, 15:46 MST
Monitoring - We have implemented mitigation measures and are seeing improved performance across SmartGov. The service is operating normally at this time, and our teams will continue monitoring to ensure performance remains stable.
We will provide an additional update if further issues are observed.
Nov 4, 11:24 MST
Update - We are continuing to investigate this issue.
Nov 4, 10:02 MST
Investigating - We are investigating reports of degraded performance affecting SmartGov. Some customers may experience slower-than-normal response times when accessing SmartGov, including delays that may affect payment processing and receipt confirmation.
Our teams are actively investigating and working to restore normal performance. We will provide additional updates as more information becomes available.

Thank you,
Granicus Customer Support
Nov 4, 10:01 MST
Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)
Resolved - Thank you for your patience while we investigated reported authentication issues related to govDelivery Targeted Messaging Service (TMS). The investigation is complete. TMS is operating normally, and this incident is resolved.
Nov 4, 11:48 MST
Investigating - We are currently investigating this issue.
Nov 4, 11:24 MST
Monitoring - Granicus Engineering continues to investigate reports of intermittent MFA / one-time passcode authentication failures affecting some customers using govDelivery Targeted Messaging Service (TMS).
At this time, core messaging and delivery systems are operating normally, and we have not identified a widespread service outage. We are actively validating customer-reported authentication failures and working with affected parties to gather additional details.
We will provide a further update as soon as more information is available.
Nov 4, 11:23 MST
Update - Granicus Engineering continues to investigate reports of intermittent MFA / one-time passcode authentication failures affecting some customers using govDelivery Targeted Messaging Service (TMS).
At this time, core messaging and delivery systems are operating normally, and we have not identified a widespread service outage. We are actively validating customer-reported authentication failures and working with affected parties to gather additional details.
We will provide a further update as soon as more information is available.
Nov 4, 11:01 MST
Investigating - Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery Targeted Messaging Service (TMS)

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Nov 4, 10:37 MST

Nov 3, 2026

govService Release 586 - 3rd Nov 2026 (UK)
Completed - The scheduled maintenance has been completed.
Nov 3, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:30 MST
Scheduled - Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026.

The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support
Oct 19, 06:41 MDT

Nov 2, 2026

Host Compliance Release #25 2026
Completed - The scheduled maintenance has been completed.
Nov 2, 03:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 22:30 MST
Scheduled - Granicus technical teams will be implementing Release #25 in the production environment on 1st Nov 2026 at 10:30 PM Mountain Time as part of the planned release schedule. The duration of the maintenance window is 5 hours; Granicus systems may not be available during this release. If you have any questions or require assistance, please contact us at support@granicus.com
Oct 29, 06:10 MDT

Nov 1, 2026

Targeted Messaging Service (TMS) – SMS Delivery Issues
Resolved - The issue affecting SMS text message delivery within the Targeted Messaging Service (TMS) has been resolved. SMS-based multi-factor authentication (MFA) has been restored, and normal service has been confirmed. We apologize for any inconvenience caused and thank you for your patience.
Nov 1, 12:58 MST
Update - We are continuing to monitor for any further issues.
Nov 1, 12:37 MST
Monitoring - A corrective action has been implemented, and we are monitoring the service to confirm the recovery of SMS-based multi-factor authentication (MFA). Email-based MFA remains available as a workaround where enabled. We will provide a further update once normal service has been validated.
Nov 1, 12:36 MST
Update - We continue to investigate and work toward restoring normal SMS delivery for the Targeted Messaging Service (TMS). SMS and phone-call multi-factor authentication (MFA) are currently impaired, which may prevent some users from completing login using those methods.

Workaround: Users who have email-based MFA enabled may use email to receive their verification code and complete authentication.

We apologize for the inconvenience and will provide further updates as progress is made.
Nov 1, 11:47 MST
Investigating - We are currently investigating an issue affecting SMS text message delivery within the Targeted Messaging Service (TMS). Impacted users may not receive SMS-based multi-factor authentication (MFA) verification codes and could be unable to complete login using the text message method.
At this time, the issue appears limited to SMS/text delivery. Our engineering teams are actively investigating and working to restore normal SMS delivery as quickly as possible.
Nov 1, 11:23 MST

Oct 31, 2026

govQA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 04:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 MDT
Scheduled - Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
Oct 15, 14:26 MDT
govMeetings Standard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:01 MDT
Scheduled - This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Oct 15, 13:09 MDT

Oct 30, 2026

Granicus Issue Notification: govService Oneview Dynamics
Resolved - This incident has been resolved.
Oct 30, 16:55 MDT
Monitoring - Granicus Engineering has completed remediation for the issue affecting OneView map and location features. Following the remediation, performance has returned to expected levels and validation of the affected functionality has been successful.
We will continue to monitor service performance. We apologize for the disruption and appreciate your patience while our teams worked to resolve the issue.
Oct 30, 14:25 MDT
Identified - Granicus Engineering has identified a potential cause of the intermittent delays affecting OneView map and location features and is actively implementing remediation steps. While this work is underway, some customers may continue to experience slower-than-normal map loading, location selection, and related service-request functionality.

The team is actively validating performance as remediation progresses and will continue monitoring the affected functionality. We apologize for the ongoing impact and will provide a further update as soon as additional information is available.
Oct 30, 12:40 MDT
Update - We continue to investigate intermittent delays affecting OneView map and location features. Granicus Engineering remains actively engaged and is working to restore normal performance. We apologize for the ongoing impact and will provide a further update as soon as we have more information.
Oct 30, 10:12 MDT
Investigating - We are aware of an issue affecting map and location features in OneView for some customers. In some cases, maps may take longer than usual to load, or location selection and nearby-request views may respond slowly or not complete as expected. This can delay creating or viewing service requests that rely on the map.
Granicus Engineering is actively investigating and working to restore normal performance as quickly as possible.
We apologize for the inconvenience and will share a further update as soon as we have more information.
Oct 30, 09:34 MDT
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