Granicus Issue Notification: MediaManager/Peak/iLegislate latency
Incident
Report for Granicus System
Resolved
Granicus Engineering teams have identified and resolved the issue impacting latency occurring in MediaManager, Peak, and iLegislate. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings multiple products
If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Product: govMeetings multiple products
If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Update
Granicus Engineering teams have made further optimizations to help improve stability of the affected applications. Our teams will provide updates on this issue until we have verified success in resolving the issue with these changes.
If you are seeing any latency at this time please log out or close the application you are using and reopen them.
Product: govMeetings multiple products
Thank you,
Granicus Customer Support
If you are seeing any latency at this time please log out or close the application you are using and reopen them.
Product: govMeetings multiple products
Thank you,
Granicus Customer Support
Monitoring
Granicus Engineering teams have implemented a fix for the current latency, we are monitoring to ensure stability. Our teams will provide updates on this issue until we have verified success in resolving the issue. If you are currently logged in please log out or close the application you are using and reopen them.
Product: govMeetings multiple products
Thank you,
Granicus Customer Support
Product: govMeetings multiple products
Thank you,
Granicus Customer Support
Update
Granicus Engineering teams have implemented a fix for the current latency, we are monitoring to ensure stability. Our teams will provide updates on this issue until we have verified success in resolving the issue. If you are currently logged in please log out or close the application you are using and reopen them.
Product: govMeetings multiple products
Thank you,
Granicus Customer Support
Product: govMeetings multiple products
Thank you,
Granicus Customer Support
Investigating
Granicus Engineering teams are currently investigating latency occurring in MediaManager, Peak, and iLegislate causing errors. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings multiple products
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Product: govMeetings multiple products
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
This incident affected: govMeetings - Live Video, Legislative and Agenda (MediaManager, Live Video, Archive Video, Peak, iLegislate, ClearCast).