Granicus Issue Notification: govService UK - Process Scanner Intermittent Access

Incident Report for Granicus System

Resolved

Granicus Engineering teams have identified and resolved the issue impacting govService UK Process Scanner. We apologise for any inconvenience this service issue may have caused and thank you for your patience.

Product: govService UK - Process Scanner

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Oct 20, 2025 - 06:38 MDT

Monitoring

Granicus Engineering teams have identified and resolved the issue affecting govService UK Process Scanner. Our teams will continue to monitor to ensure the issue is fully resolved.

Product: govService UK - Process Scanner

Thank you,
Granicus Customer Support

Posted Oct 20, 2025 - 04:54 MDT

Investigating

Granicus Engineering teams are currently investigating an issue accessing GovService UK Process Scanner. This is affecting a small subset of customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK - Process Scanner

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Oct 20, 2025 - 04:50 MDT

This incident affected: govService (govService U.K.).