Granicus Issue Notification: Realtime Reporting module unavailable

Incident Report for Granicus System

Resolved

This incident has been resolved.

Posted Oct 08, 2021 - 12:03 MDT

Monitoring

Our engineers have resolved the issue and are continuing to monitor.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,

Granicus Customer Support

Posted Oct 06, 2021 - 10:23 MDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 06, 2021 - 09:41 MDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 06, 2021 - 08:55 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 06, 2021 - 08:15 MDT

Investigating

We are currently experiencing connectivity issues with Realtime Reporting and customers not being able to connect. We are working on resolving this as a matter of priority with our vendor and will update you as we resolve this issue.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Oct 06, 2021 - 07:33 MDT

This incident affected: govService (govService U.K.).