govAccess Vision - Partial Outage

Incident Report for Granicus System

Resolved

The Granicus Engineering team has resolved the issue impacting the availability of a subset of Vision sites. Service has been restored, and the affected sites are available. We apologize for any inconvenience caused and thank you for your patience.
Posted Nov 11, 2026 - 10:57 MST

Update

The Granicus Engineering team continues to actively remediate the issue impacting a subset of Vision sites. During this time, customers may experience intermittent access issues. Restoring full and stable service remains our highest priority, and work is ongoing. We apologize for the inconvenience and will provide further updates as additional information becomes available.
Posted Nov 11, 2026 - 10:06 MST

Identified

The Granicus Engineering team has made significant progress in restoring service. The majority of affected Vision sites have recovered and are currently available. Remediation efforts remain underway for the remaining impacted sites, and the environment continues to be closely monitored to ensure ongoing stability. Further updates will be provided as additional information becomes available.
Posted Nov 11, 2026 - 08:49 MST

Investigating

The Granicus Engineering team is currently investigating an issue impacting the availability of a subset of Vision sites. We are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
Posted Nov 11, 2026 - 08:20 MST
This incident affected: govAccess - Website and Content (Vision CMS).