Granicus Issue Notification: Legistar Insite Attachments

Incident Report for Granicus System

Resolved

Granicus Engineering teams have identified and resolved the issue impacting opening attachments on Legistar/Insite during live meetings. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings Legistar

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Dec 05, 2023 - 15:32 MST

Monitoring

Granicus Engineering teams have implemented a fix for the issue of opening attachments on Legistar/Insite during live meetings. Our teams will continue to monitor the issue for stability.
Product: govMeetings Legistar
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Dec 05, 2023 - 14:05 MST

Investigating

Granicus Engineering teams are currently investigating issues with opening attachments on Legistar/Insite during live meetings. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Legistar
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Dec 05, 2023 - 13:39 MST

This incident affected: govMeetings - Live Video, Legislative and Agenda (Legistar, InSite).