Granicus Issue Notification: Unable to Access IQM2

Incident Report for Granicus System

Resolved

Granicus Engineering teams have identified and resolved the issue that is preventing users from accessing IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings IQM2

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Nov 18, 2021 - 13:25 MST

Monitoring

Granicus Engineering teams have identified the issue impacting IQM2 accessibility and have implemented a fix. Our teams are continuing to monitor all systems to ensure stability. Further updates will be provided as soon as possible.

Product: govMeetings - IQM2

Thank you,
Granicus Customer Support

Posted Nov 17, 2021 - 11:20 MST

Investigating

Granicus Engineering teams continue to investigate IQM2 accessibility. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govMeetings IQM2

Thank you,
Granicus Customer Support

Posted Nov 17, 2021 - 10:47 MST

Monitoring

Posted Nov 17, 2021 - 09:48 MST

Investigating

Granicus Engineering teams are currently investigating an issue that is preventing users from accessing IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings - IQM2

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Nov 17, 2021 - 09:30 MST

This incident affected: govMeetings - Live Video, Legislative and Agenda (IQM2).