Granicus Issue Notification: govService SmartGov

Incident Report for Granicus System

Update

We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available

Posted Oct 27, 2026 - 16:34 MDT

Investigating

Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService SmartGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Oct 27, 2026 - 13:03 MDT

This incident affects: govService (SmartGov).