This issue has been resolved and all systems are operating normally.
Posted Jun 18, 2020 - 10:34 MDT
5:24 PM BST
All affected govService UK client sites should now be back to normal.
Our technical teams are continuing to monitor platform performance.
Posted Jun 18, 2020 - 10:24 MDT
4:15 PM BST
The issue has been identified. Our technical teams are monitoring the results of their resolution.
A reminder that this is affecting a small number of govService UK sites. This issue is not affecting US govService clients.
Posted Jun 18, 2020 - 09:15 MDT
4:06 PM BST
Granicus is currently experiencing a client-impacting service issue.
Issue Summary & Impact: Our engineering team has identified and resolved an issue causing errors on some govService UK sites. All govService UK sites are working as expected at this time. Product: govService UK
If you have any questions or would like more information about this issue, please contact us at support.granicus.com
Thank you, Granicus Customer Support
Posted Jun 18, 2020 - 09:06 MDT
This incident affected: govService (govService U.K.).