Granicus Issue Notification: Disruption in Service for govService UK
Incident
Report for Granicus System
Resolved
5:34 PM BST
This issue has been resolved and all systems are operating normally.
This issue has been resolved and all systems are operating normally.
Update
5:24 PM BST
All affected govService UK client sites should now be back to normal.
Our technical teams are continuing to monitor platform performance.
All affected govService UK client sites should now be back to normal.
Our technical teams are continuing to monitor platform performance.
Monitoring
4:15 PM BST
The issue has been identified. Our technical teams are monitoring the results of their resolution.
A reminder that this is affecting a small number of govService UK sites. This issue is not affecting US govService clients.
The issue has been identified. Our technical teams are monitoring the results of their resolution.
A reminder that this is affecting a small number of govService UK sites. This issue is not affecting US govService clients.
Investigating
4:06 PM BST
Granicus is currently experiencing a client-impacting service issue.
Issue Summary & Impact: Our engineering team has identified and resolved an issue causing errors on some govService UK sites. All govService UK sites are working as expected at this time.
Product: govService UK
If you have any questions or would like more information about this issue, please contact us at support.granicus.com
Thank you,
Granicus Customer Support
Granicus is currently experiencing a client-impacting service issue.
Issue Summary & Impact: Our engineering team has identified and resolved an issue causing errors on some govService UK sites. All govService UK sites are working as expected at this time.
Product: govService UK
If you have any questions or would like more information about this issue, please contact us at support.granicus.com
Thank you,
Granicus Customer Support
This incident affected: govService (govService U.K.).