The email delivery delay issue has been resolved; our engineering team has implemented the fix and confirmed stable operation over a 10-hour monitoring period; all services are fully operational. We apologize for the inconvenience and thank you for your patience.
Posted Jul 13, 2026 - 21:17 MDT
Monitoring
Mitigation measures have been implemented, and we are currently monitoring the GovQA environment for stability. Email processing and delivery appear to be functioning normally at this time, and previously delayed messages are being processed. Our teams will continue to closely monitor the platform to ensure service remains stable.
Posted Jul 13, 2026 - 12:43 MDT
Investigating
We are currently investigating an issue that may be causing delays in email processing and delivery for some GovQA customers. Users may experience email notifications being delivered later than expected. Our teams are actively working to mitigate the issue and restore normal service. We will provide additional updates as more information becomes available.
