Granicus Video Live Streams Unavailable (West Coast)
Incident Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.

We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Oct 17, 2019 - 14:38 MDT
Monitoring
Issue Summary & Impact: Granicus Media Manager Live Video service has been restored, we are currently actively monitoring this service.
Posted Oct 10, 2019 - 14:59 MDT
Update
Issue Summary & Impact: Granicus Media Manager Live Video service has been restored, we are currently actively monitoring this service.
Posted Oct 10, 2019 - 14:58 MDT
Investigating
Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Live Video Streams are currently down for Media Manager/Granicus streaming customers in the Pacific (PST) and Mountain (MST) time zone. We are currently working with our private cloud provider to restore service as soon as possible.
Posted Oct 10, 2019 - 14:46 MDT
This incident affected: govMeetings - Live Video, Legislative and Agenda (Live Video).