Granicus Issue Notification: govDelivery Admin Inaccessible With Two-Factor Authentication

Incident Report for Granicus System

Resolved

This incident has been resolved.

Posted Mar 29, 2024 - 13:50 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2024 - 13:23 MDT

Investigating

Granicus Engineering teams are currently investigating an issue with govDelivery Admin not being accessible for clients using two-factor authentication. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Posted Mar 29, 2024 - 12:57 MDT

This incident affected: govDelivery - Communications (govDelivery Communications Cloud, Targeted Messaging Service (TMS)).