Granicus Issue Notification: govDelivery Admin Inaccessible With Max.gov

Incident Report for Granicus System

Resolved

This incident has been resolved.

Posted Apr 02, 2024 - 15:34 MDT

Monitoring

Access to Max.gov has been restored for govDelivery accounts. We continue to work with OMB to provide reliable service.

Posted Apr 02, 2024 - 13:59 MDT

Identified

We have confirmed there is a disruption of service with OMB.MAX. We are in contact with OMB.MAX to get the service reinstated, and will keep you updated.

Posted Apr 02, 2024 - 10:51 MDT

Investigating

Granicus Engineering teams are currently investigating an issue with govDelivery Admin not being accessible for clients using Max.gov authentication. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Posted Apr 02, 2024 - 10:16 MDT

This incident affected: govDelivery - Communications (govDelivery Communications Cloud).