Granicus Issue Notification: Simpleview CRM

Incident Report for Granicus System

Resolved

This incident has been resolved.

Posted Oct 12, 2026 - 16:02 MDT

Monitoring

We have identified the issue affecting Marketplace submissions within the Extranet and have implemented remediation measures. We will continue to closely monitor the environment to ensure full functionality has been restored and remains stable.

Posted Oct 12, 2026 - 12:30 MDT

Investigating

We are investigating an issue affecting Extranet Marketplace Promotion submissions for a subset of customers. Customers experiencing this issue may be unable to successfully submit promotions through the Extranet. Our teams are actively working to identify the cause and restore functionality. We will provide additional updates as more information becomes available.

Posted Oct 12, 2026 - 12:02 MDT

This incident affected: Simpleview Products (CRM Extranet).