Granicus Issue Notification: Simpleview CRM

Incident Report for Granicus System

Identified

We have identified the cause of the authentication issue affecting some users of the Simpleview CRM Outlook Integration. Users who have recently reset their password or entered new credentials may experience authentication failures. Our team is working on a fix and validating the solution. We will provide additional updates as they become available.

Posted Sep 29, 2026 - 16:34 MDT

Investigating

We are investigating reports that some users may be unable to authenticate to the Simpleview CRM Outlook Integration. Our team is actively working to identify the cause and will provide additional updates as more information becomes available.

Posted Sep 29, 2026 - 14:10 MDT

This incident affects: Simpleview Products (CRM).