govService Release [578a] - 7th April 2026 (US)

Scheduled Maintenance Report for Granicus System

Completed

The scheduled maintenance has been completed.

Posted Apr 07, 2026 - 05:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 07, 2026 - 01:00 MDT

Scheduled

Release [578a] will apply essential updates to the govService platform for all US customers on Tuesday, 7th April 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support

Posted Mar 27, 2026 - 06:43 MDT

This scheduled maintenance affected: govService (govService U.S.).