May 5th, Planned Maintenance for GovDelivery Communications Cloud, TMS and ENS Applications
Scheduled Maintenance
Report for Granicus System
Completed
Granicus system maintenance is complete ahead of schedule. All applications and services are operating normally. Thank you for your patience.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
On Sunday, May 5th Granicus technical teams will be performing system maintenance and upgrades which will require system downtime. During the maintenance period, the applications and services listed below will be unavailable.
Planned System Maintenance Date/Time:
Sunday, May 5th from 1:01 am – 5:00 am ET (6:00am – 10:00am in the UK)
Impacted Applications and Services:
• Communications Cloud via admin.govdelivery.com
• Subscriber services allowing the public to sign up for your messages via public.govdelivery.com
• Link tracking URLs, such as those starting with links.govdelivery.com
• Web Services/APIs for the Communications Cloud via api.govdelivery.com
• Targeted Messaging Service (TMS) used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com
• Emergency Notification System (ENS) - Application will be accessible but notifications and alerts will not be sent until maintenance is complete.
Additional information regarding this maintenance can be found at:
https://lnks.gd/2/-26JDr
Granicus Customer Support will provide real-time updates during the maintenance period via our System Status webpage.
Please don't hesitate to contact us if you have any questions, or would like more information.
Customer Support:
Web: support.granicus.com
Email: support@granicus.com
Status: status.govdelivery.com
Phone: 800-314-0147 (US) 0800 032 7764 (Europe)
Thank you,
Your Granicus Customer Support Team
Planned System Maintenance Date/Time:
Sunday, May 5th from 1:01 am – 5:00 am ET (6:00am – 10:00am in the UK)
Impacted Applications and Services:
• Communications Cloud via admin.govdelivery.com
• Subscriber services allowing the public to sign up for your messages via public.govdelivery.com
• Link tracking URLs, such as those starting with links.govdelivery.com
• Web Services/APIs for the Communications Cloud via api.govdelivery.com
• Targeted Messaging Service (TMS) used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com
• Emergency Notification System (ENS) - Application will be accessible but notifications and alerts will not be sent until maintenance is complete.
Additional information regarding this maintenance can be found at:
https://lnks.gd/2/-26JDr
Granicus Customer Support will provide real-time updates during the maintenance period via our System Status webpage.
Please don't hesitate to contact us if you have any questions, or would like more information.
Customer Support:
Web: support.granicus.com
Email: support@granicus.com
Status: status.govdelivery.com
Phone: 800-314-0147 (US) 0800 032 7764 (Europe)
Thank you,
Your Granicus Customer Support Team
This scheduled maintenance affected: govDelivery - Communications (govDelivery Communications Cloud, Targeted Messaging Service (TMS)).