This issue has been resolved and all systems are operating normally.Issue Summary & Impact:
Our engineering teams have addressed the issue with Civic Streaming in post processing of meeting videos. Teams are continuing to monitor the issue to ensure all IQM2 Civic Streaming client videos are available for public viewing. Granicus Support team will be contacting clients with open cases regarding videos stuck in processing.Product:
IQM2 - Civic Streaming
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com
Granicus Customer Support