Network Maintenance in Stage Environment for govDelivery Communications Cloud and TMS Applications
Scheduled Maintenance
Report for Granicus System
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
On Friday, September 13th Granicus technical teams will be performing network maintenance in our govDelivery stage environment. We do not anticipate services being unavailable for any significant period of time but may experience brief (under 10 minute) disruptions during the maintenance window outlined below. This maintenance will not impact the production environments for Communications Cloud or TMS applications.
Network Maintenance Date/Time:
• Friday, September 13th from 2:00pm – 4:00pm ET (7:00pm – 900pm in the UK)
Potentially Impacted Applications and Services:
• Communications Cloud (stage environment) via stage-admin.govdelivery.com
• Web Services/APIs for the Communications Cloud stage environment via stage-api.govdelivery.com
• Targeted Messaging Service (TMS) stage environment - used by organizations triggering messages directly from their own systems into Granicus via stage-tms.govdelivery.com
Granicus Customer Support will provide updates during the maintenance period via our Status page.
We apologize for any inconvenience caused by this maintenance and thank you for your patience. Please don't hesitate to contact us if you have any questions, or would like more information.
Customer Support:
Web: support.granicus.com
Email: support@granicus.com
Status: status.granicus.com
Phone: 800-314-0147 (US) 0800 032 7764 (Europe)
Thank you,
Your Granicus Customer Support Team
Network Maintenance Date/Time:
• Friday, September 13th from 2:00pm – 4:00pm ET (7:00pm – 900pm in the UK)
Potentially Impacted Applications and Services:
• Communications Cloud (stage environment) via stage-admin.govdelivery.com
• Web Services/APIs for the Communications Cloud stage environment via stage-api.govdelivery.com
• Targeted Messaging Service (TMS) stage environment - used by organizations triggering messages directly from their own systems into Granicus via stage-tms.govdelivery.com
Granicus Customer Support will provide updates during the maintenance period via our Status page.
We apologize for any inconvenience caused by this maintenance and thank you for your patience. Please don't hesitate to contact us if you have any questions, or would like more information.
Customer Support:
Web: support.granicus.com
Email: support@granicus.com
Status: status.granicus.com
Phone: 800-314-0147 (US) 0800 032 7764 (Europe)
Thank you,
Your Granicus Customer Support Team
This scheduled maintenance affected: govDelivery - Communications (govDelivery Communications Cloud, Targeted Messaging Service (TMS)).