Granicus Issue Notification: Disruption in services affecting Media Manager archive video playback
Incident Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.

Issue Summary & Impact: Granicus engineers were able to identify and resolve the issue experienced with archive video playback for Media Manager. Archived videos should be working as expected.
Product: Media Manager, Archive Video

We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Oct 07, 2019 - 08:49 MDT
Investigating
Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: We are currently experiencing an issue with archive video playback in Media Manager. Our engineers are working to address the issue as quickly as possible.
Product: Media Manager, Archive Video

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Oct 07, 2019 - 08:24 MDT
This incident affected: govMeetings - Live Video, Legislative and Agenda (MediaManager, Archive Video).