Granicus Engineering teams have identified and resolved the issue reported by several customers which was impacting loading of the govService platform. We apologise for any inconvenience this service issue may have caused and thank you for your patience.
Product: govService UK
If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Posted Sep 23, 2025 - 03:38 MDT
Monitoring
Granicus Engineering teams have resolved the issue affecting a small subset of customers who were experiencing platform load errors. Our teams are continuing to monitor and will continue to provide updates until fully resolved.
Product: govService UK
Thank you, Granicus Customer Support
Posted Sep 23, 2025 - 03:13 MDT
Investigating
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Posted Sep 23, 2025 - 02:18 MDT
This incident affected: govService (govService U.K.).