[GovAccess Websites] Granicus Issue Notification:
Incident
Report for Granicus System
Resolved
The database cluster issue has been resolved and all sites are back to normal availability. There will be a maintenance tonight, 1/25/2019, at 10 pm PST to do additional database server work related to this incident. Downtime is expected to be less than 15 minutes.
Identified
The issue source has been identified as one of the database clusters and has impacted a larger number of sites. We are working to bring the cluster back online and restore access as quickly as posisble.
Update
We are continuing to investigate this issue.
Investigating
A small number of Granicus GovAccess websites are currently experiencing a client-impacting service issue.
Under 10 websites are having difficulty loading or issues with back-end access
Vision Sites:
Expected to be resolved shortly
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Under 10 websites are having difficulty loading or issues with back-end access
Vision Sites:
Expected to be resolved shortly
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
This incident affected: govAccess - Website and Content (govAccess Vision CMS).