Identified – Legistar/InSite Service Disruption for Canadian Customers

Incident Report for Granicus System

Resolved

This incident has been resolved.
Posted Nov 11, 2026 - 13:40 MST

Update

The planned service restart has been completed, and our teams are validating functionality across the affected Legistar/InSite services.

We are seeing improvement in service availability; however, some functionality remains under investigation. Our teams continue to work toward full restoration.

We will provide another update as validation and remediation efforts progress.
Posted Nov 11, 2026 - 11:47 MST

Identified

We have identified an issue affecting some Legistar/InSite functionality for customers in Canada. Our teams are implementing remediation that requires a controlled service restart.

Customers may experience a brief service interruption while this work is performed. We will provide another update once the restart is complete and functionality has been validated.
Posted Nov 11, 2026 - 10:53 MST
This incident affected: govMeetings - Live Video, Legislative and Agenda (Legistar, InSite).