govService Release 581 - 21st May 2026 (US)

Scheduled for May 21, 01:00 - 05:30 MDT

Scheduled

Release 581 will apply essential updates to the govService platform for all US customers on Thursday, 21st May 2026.

There will be no impact to the live processing of cases.

Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.

You can review the release notes in detail at https://support.granicus.com/s/article/Service-Request-Management-FE-govService-Firmstep-Releases-2026?language=en_US#release581

No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.

Thank you,
Granicus Customer Support

Posted May 12, 2026 - 07:00 MDT

This scheduled maintenance affects: govService (govService U.S.).