Granicus Issue Notification: govAccess ( OpenCities - US) - Domain Redirection Impacted
Incident
Report for Granicus System
Resolved
This incident has been resolved.
Update
Granicus Engineering teams continue to work and restore hardware failure impacting OpenCities (US) domain redirection for root and vanity domains. Sites are accessible on fully qualified domain name url.
Our teams are working on this issue as priority and further updates will be provided as we progress towards full-service recovery.
Product: govAccess (OpenCities - US)
Our teams are working on this issue as priority and further updates will be provided as we progress towards full-service recovery.
Product: govAccess (OpenCities - US)
Identified
The issue has been identified and a fix is being implemented.
Investigating
Granicus Engineering teams are currently investigating OpenCities (US) domain redirection issue.
Currently the US region is experiencing an outage impacting OpenCities domain redirection. For some requests to few domains, users may experience failure or error when expecting to be redirected to the main website
Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govAccess (OpenCities - US)
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
Currently the US region is experiencing an outage impacting OpenCities domain redirection. For some requests to few domains, users may experience failure or error when expecting to be redirected to the main website
Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govAccess (OpenCities - US)
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you,
Granicus Customer Support
This incident affected: govAccess - Website and Content (OpenCities).