Granicus Issue Notification: Vision users reporting that they are unable to access Document Central or the Image Library.
Incident Report for Granicus System
Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: It has come to our attention that come clients using the Vision CMS are unable to access their Document Central or Image Libraries as a result of the update last evening. Clearing browser cache on affected users' machines will resolve the issue.

Product: govAccess; Vision

We apologize for any inconvenience this may have caused. If you have any questions or would like more information about this issue, please contact us at

Thank you,
Granicus Customer Support
Posted Jan 17, 2020 - 08:12 MST
This incident affected: govAccess - Website and Content (govAccess Vision CMS).