govService US - Essential Database Maintenance
Scheduled Maintenance
Report for Granicus System
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
This is a reminder that as part of our ongoing work to future-proof the stability, scalability and security of govService, we will be placing govService US under maintenance on Thursday 17th of June from 12am MDT to 4am MDT.
All US govService sites will be placed behind a maintenance page throughout the maintenance window; which will be lifted once systems are back online.
All US govService sites will be placed behind a maintenance page throughout the maintenance window; which will be lifted once systems are back online.
Update
Updated Timing:
This upgrade will now take place on Thursday 17th of June 2021 – 12am MDT to 4am MDT – 4 Hour Downtime Window
This is to ensure essential system downtime takes place during quieter hours for as many US time zones as possible.
This upgrade will now take place on Thursday 17th of June 2021 – 12am MDT to 4am MDT – 4 Hour Downtime Window
This is to ensure essential system downtime takes place during quieter hours for as many US time zones as possible.
Scheduled
Thursday 17th of June 2021 – 12am MDT to 4am MDT – 4 Hour Downtime Window
As part of our ongoing work to future-proof the stability, scalability and security of govService, we will be placing govService US under maintenance on Thursday 17th of June from 12am MDT to 4am MDT.
All US govService sites will be placed behind a maintenance page throughout the maintenance window; which will be lifted once systems are back online.
This will allow us to:
• Upgrade several MySQL and Aurora databases to newer versions.
• Migrate several MySQL databases to Amazon Aurora.
This will enable us to enhance database scaling, fault tolerance and performance.
Important Note:
Customer Integrations and other scheduled tasks that would usually run during the night will either not run or error out during the maintenance and might need to be triggered manually by customers in the morning. Granicus overnight jobs will run again as normal the following evening.
For example:
• Data Dump / Extra Data / Civi Data
• SPS
• Integrations being sent on ‘Timed Escalations’ (e.g. Emails, FillTasks / StartThreads, Escalation integrations).
• Automated FTP jobs
• Any other third-party system or external cronjobs to fire e.g. FillTask / StartThread
As part of our ongoing work to future-proof the stability, scalability and security of govService, we will be placing govService US under maintenance on Thursday 17th of June from 12am MDT to 4am MDT.
All US govService sites will be placed behind a maintenance page throughout the maintenance window; which will be lifted once systems are back online.
This will allow us to:
• Upgrade several MySQL and Aurora databases to newer versions.
• Migrate several MySQL databases to Amazon Aurora.
This will enable us to enhance database scaling, fault tolerance and performance.
Important Note:
Customer Integrations and other scheduled tasks that would usually run during the night will either not run or error out during the maintenance and might need to be triggered manually by customers in the morning. Granicus overnight jobs will run again as normal the following evening.
For example:
• Data Dump / Extra Data / Civi Data
• SPS
• Integrations being sent on ‘Timed Escalations’ (e.g. Emails, FillTasks / StartThreads, Escalation integrations).
• Automated FTP jobs
• Any other third-party system or external cronjobs to fire e.g. FillTask / StartThread
This scheduled maintenance affected: govService (govService U.S.).