Granicus Issue Notification: Disruption in Streaming Video Service for a Segment of the Media Manager Client Base

Incident Report for Granicus System

Resolved

This incident has been resolved.

Posted Mar 23, 2020 - 13:28 MDT

Monitoring

Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Granicus technical teams are currently investigating an issue with a portion of our streaming video infrastructure. Some clients may have experienced a brief interruption in their live video streams. Services have been restored, but we are continuing to monitor the state of our streaming network.

Product: Media Manager; Streaming Video
Timeline: Monitoring

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support

Posted Mar 23, 2020 - 12:30 MDT

This incident affected: govMeetings - Live Video, Legislative and Agenda (Live Video).