This issue has been resolved and all systems are operating normally.Issue Summary & Impact:
Granicus support teams have completed updating all govMeetings clients we believed to be affected by this issue. While we have made every attempt to update clients affected it is possible that some client encoders may not have been identified. As such, we encourage running a test meeting prior to your next scheduled meeting. If you remain unable to launch Live Manager or your live stream is unavailable please contact support for further assistance:If your live meeting is starting soon please call to ensure immediate assistance.
Phone: 800-314-0147 (US)Product:
Media Manager/Live Manager, Live Video
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com
Granicus Customer Support